Operations Manager (req35943)

Requisition ID: req35943

Working Title: Operations Manager

Position Grade: 13

Position Summary
The Admissions Office is looking for an Operations Manager to lead and manage a multifaceted admissions operations team. This person will oversee several areas of operations and manage a team of Admissions Office staff consisting of varied job positions, grade levels, and skills. This position requires strong organizational skills as well as analytical and problem-solving skills. A positive outlook, and the ability to motivate staff during peak processing times while still meeting tight turnaround processing deadlines is a key component to the success of this position. The Operations Manager often interacts with staff, students, and parents/families of applicants. Strong verbal and written communication skills are essential for success in this position, and professional appearance and demeanor are required.

See the Position Description for additional information.

Conditions of Employment

• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University’s influenza vaccination requirement.
• If located at the UNM Children’s Campus, successful candidate must pass a comprehensive post-offer, pre-employment criminal and New Mexico Children, Youth and Families Department (CYFD) fingerprint background check, and a continued successful status will be verified by periodic future background checks.

Minimum Qualifications

High school diploma or GED; at least 2 years of experience managing at least one of the following functional areas: fiscal services, administration and/or human resources AND 3 years of additional experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

• Prior experience as a supervisor or manager
• Experience working at a university or in a higher education environment
• Experience working with Ellucian Banner

Campus: Main – Albuquerque, NM

Department: Admissions Office (085A)

Employment Type: Staff

Staff Type: Term – Full-Time

Term End Date: 06/30/2026

Status: Exempt

Pay: Monthly: $4,875.87 – $5,479.17

Benefits Eligible
This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.

ERB Statement
As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.

Background Check Required: Yes

For Best Consideration Date: 2/27/2026

Eligible for Remote Work
No

Eligible for Remote Work Statement
This position is NOT eligible for a remote work agreement (RWA).

Application Instructions

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Attach resume, cover letter, and three prior supervisor references.