PC Systems Specialist, Intermediate
Georgia State
University
University Library
Digital Library Services
(Atlanta)
Located on six Georgia State University campuses throughout metro Atlanta, the University Library provides faculty
and students with open and inviting educational facilities and an active online experience. As an integral part of the University community,
the library welcomed more than 1.4 million visitors in the past year. As a valued partner in student success, the library supports both
teaching and research with extensive collections, innovative solutions, and outstanding assistance. For additional information about the
Georgia State University Library, visit library.gsu.edu.
Digital Library Services is seeking to hire a
PC Systems Specialist, Intermediate, on a full-time basis at our Atlanta campus. The scope of the responsibilities will
include these essential duties, but is not limited to the following:
- Troubleshot and maintain computer hardware.
- Uses
software imaging and software deployment tools to install and update OS and applications on Windows and Mac computers. - Documents the
maintenance conducted on hardware and software. - Participates in the annual computer cycle refresh program for the
library. - Provides technical support for audio/video and other specialized hardware as needed (e.g. classroom A/V, Virtual Reality
rooms, Multimedia Production rooms, etc.). - Provides technical support for users of Windows and Mac computers throughout the library.
Responds to help desk tickets. - Creates service requests with vendors for the repair of in-warranty computer hardware.
- Trains
and advises faculty and staff users on new hardware and/or software. - Maintains and updates custom configurations on Library
specialty applications such as self-checkout machines, Pharos release, and quick print stations, ALMA staff printer configurations, visitor
management system(s), etc. - Hires, trains, and supervises student assistants.
- Consults on hardware and software selection in
support of new initiatives and emerging technologies introduced into the library environment. - Interacts with campus technology staff
and external vendors to maintain product and system knowledge.
Disclaimer: This job requisition provides a
high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or
responsibilities within the context of this job requisition may change at the discretion the employee’s direct
supervisor.
Qualifications:
Minimum Requirements:
- Bachelor’s
degree and two years of related experience; or a combination of education and related experience.
Preferred Hiring
Qualifications:
- Knowledge of computer maintenance, installation, troubleshooting, practices, and
equipment. - Knowledge of Windows and Mac workstations.
- Ability to communicate effectively and work well in a team
environment. - Ability to multitask and use independent judgment.
College/Business Unit: University Library
Department: University Library – Digital Library Services
Location: Atlanta Campus
Shift: Monday – Friday 8:30 – 5:15pm
Salary: $50,000 – $57,000
Pay Grade: 14
FLSA Status: Non-Exempt
Job Type: Full Time
(Benefits Eligible)
Preferred Hiring Qualifications:
Special Instructions:
To be
fully considered for this position all candidates must submit the following at the time of submission:
- A complete and accurate GSU
application - Resume
- Cover Letter
- Three professional references
#LI-JB1
Georgia State
University Values: COMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university,
IDENTITY, PLACEMAKING & BELONGING: Respecting the dignity and value of all people and perspectives through honorable conduct based on
engagement, fairness, access, and civility, TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire
lifelong learning, and to make our community and the world a better placeINTEGRITY: Adhering to our values, mission, and the truth through
respectful cooperation and effective stewardship of resources, EXCELLENCE: Achieving the highest standards and distinction in teaching,
research, and service, STRATEGIC INNOVATION: Embracing invention and creativity in the pursuit of meaningful discovery using our collective
talents USG Core Value Statement: The University System of Georgia is comprised of our 26 institutions of higher education
and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability and Respect. These
values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and
upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2
and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct Additionally, USG supports Freedom of
Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.
Equal Employment Opportunity: Georgia State prohibits discrimination, including discriminatory harassment, on the basis
of race, ethnicity, ancestry, color, religion, sex (including pregnancy),, sexual orientation, gender identity, gender expression, national
origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions., This prohibition applies to
faculty, staff, students, and all other members of the Georgia State community, including affiliates, invitees, and guests.Further, Georgia
State prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where
such restrictions are required in order to comply with law,, regulation, executive order, or Attorney General directive, or where they are
required by Federal, State, or local government contract. Background Check: Successful candidate must be able to pass a
comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor
Vehicle Record. Clery Disclosure of Campus Security Policy and Campus Crime: Georgia State University is committed to its
students’ and employees’ safety and security.It complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime
Statistics Act (Clery Act) to provide information on certain crimes on campus. This position may be designated as a Campus Security
Authority, ensuring that reported crimes are routed to the appropriate University office.
Please note, Georgia State
University’s career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires.
Georgia State University is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity,
gender, veteran status, or on the basis of disability or any other federal, state or local protected class.
Source ⇲
