Program Manager, Columbus Promise

Job Number: JR001757

Location: Columbus
Campus
Compensation Type: Salaried

Compensation: $64,000.00

Job Summary

The Program Manager, Columbus Promise
oversees programming, communications and outreach. This position collaborates with external and internal partners and students to develop
and continually improve the Columbus Promise holistic student support scholarship program. The Program Manager requires highly collaborative
work across the College and with external stakeholders to coordinate with existing student services and supports and provides perspective
throughout the student experience.

ESSENTIAL JOB FUNCTIONS

Program Management

• Works collaboratively
  with the Columbus Promise team to support and empower Columbus Promise Scholars to develop skills, behaviors, and habits that contribute to
  success in college and beyond. Provides planning and coordination for Columbus Promise programs and support services including Columbus
  Promise Orientation, Visit Days, Blueprint Days, registration, recognitions, celebrations, recruitment and retention efforts, workshops,
  welcome week, etc. Works closely with the Columbus Promise partnership (City of Columbus, Columbus City Schools, and I Know I Can) to
  recruit, enroll, and retain students to Columbus Promise at Columbus State.
• Provides holistic student support by collaborating with
  all student service offices, academic programs, support services, workforce partners, College Credit Plus, faculty, academic leaders, and
  other administrators to align Columbus Promise components with college-wide retention efforts, improve academic success, career alignment,
  persistence, completion, and student success initiatives.
• Provides oversight of the Columbus Promise programming and outreach
  initiatives including activities planning, intervention creation, and general program development and implementation using best practices.
  Reviews and adheres to fiscal policies and procedures concerning the programming budget.
• Maintains Columbus Promise advising program
  calendar, Columbus Promise weekly email templates, including relevant Columbus Promise scholar dates and events, and external and internal
  partner events.

Student Outreach & Engagement

• Builds and maintains excellent working relationships with Columbus
  Promise Scholars, works collaboratively with the Program Coordinator for outreach to align Columbus Promise components with college-wide
  retention. Designs a Promise Student Speakers Bureau, and opportunities for students to engage on-campus and off-campus. Monitors the
  student tracking systems for student communication with support of Columbus Promise Advisors (Cougar Connect, Starfish, Wait While Queuing,
  etc.).
• Communicates with Columbus Promise Advisors and support networks regarding updates and success action planning and ongoing
  support and tracking via phone, e-mail and other electronic means. Builds relationships and fosters internal and external partnerships.
  Facilitates the development/enhancement of collaborative programming, cross-functional projects, and integrated assessment among
  departments. Supports enhanced holistic and cross-functional efforts and alignment to enhance student support. Provides guidance and
  recommendations regarding best practices.

Program Assessment & Data Analysis

• Engages in ongoing program evaluation
  based on data and student feedback with a focus on learning outcomes for Columbus Promise Scholars. Utilizes program data to track
  activities, evaluate effectiveness, to make recommendations for department changes, and improve ongoing scholar support. Collaborates with
  multiple College departments and key external partners cohesively to support students as they make decisions regarding their future and
  assist through the academic pathways for student success.

Building Partnerships

• Collaborates with the Marketing and
  Communication team to develop, maintain, and disseminate information about Columbus Promise efforts via multiple media forums, including
  web, print, email, advertisement, etc., Maintains regular communication and working relationships with other areas of the College, keeping
  them informed of current activities and working collaboratively to achieve institutional priorities, including managing development and
  implementation of a comprehensive strategy to communicate with Columbus Promise scholars (i.e. pre-enrollment communication, weekly updates,
  Blackboard, etc.).
• Works closely with student support networks, key college departments (Advising, Earn and Learn, faculty, Academic
  Departments, Admissions, Financial Aid, Student Success) and key external partners (I Know I Can, school counselors, social support
  services, community advocates) to support Columbus Promise scholars.

Culture of Respect

• Fosters and maintains a safe
  environment of respect and inclusion for faculty, staff, students, and members of the community.

Other duties as
required.

*Regular, predictable, and punctual attendance is required.

OTHER DUTIES & RESPONSIBILITIES

• Attends all required department meetings and training.
• Hours include occasional evenings and Saturdays based on
  operational needs.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

• Master’s Degree in Higher Education, College Student
  Development and Counseling, Education, Business Administration, or a related field.
• Two (2) years demonstrated experience in Higher
  Education, Education, Career Services, Academic Advising, or Academic Student Support and Retention.
• State Motor Vehicle Operator’s
  License or demonstrable ability to gain access to work site(s).
• *An appropriate combination of education, training, coursework
  and experience may qualify a candidate.

CSCC has the right to revise this position description at any time. This
position description does not represent in any way a contract of employment.

Full Time/Part Time:

Full
time

Union (If Applicable):

Scheduled Hours:

40

Additional Information

In order to
ensure your application is complete, you must complete the following:

• Please ensure you have all the necessary documents available
  when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to
  upload an unofficial copy of your transcript when completing your aplication.
• Prior to submitting your application, please
  review and update (if necessary) the information in your candidate profile as it will transfer to your application.

If you
are a current employee of Columbus State Community College, please log in to Workday to use the internal application
process.

Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most
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