Project Manager I

Posting Number: S06833P

Job Description:
The Office of Institutional Success and
Decision Support (OISDS) seeks an experienced Project Manager dedicated to the implementation and stewardship of
an enterprise CRM focused on the entire student lifecycle. Currently, the enterprise CRM
project, known as Project Europa, consists of the Polaris applicant portal (Phase 1) and the Polaris student portal (Phase 2), and the
institution is preparing for Phase 3 to support the Office of Development and Alumni Relations. Working under the direction of the Associate
Vice President in OISDS and collaboratively with leaders from Enrollment Management, Academic Affairs, Student
Affairs, Information Technology, Budget and Finance, and external vendors, this role ensures that key projects related to the CRM implementation are executed on time, within scope, and with strong stakeholder engagement.

The
role requires the Project Manager to support the initial implementation and coordination of a robust project governance structure that
includes multiple committees engaged in the planning, execution, monitoring, and ongoing evolution of the project. While this position is
not primarily a technical position, experience and knowledge managing system implementation projects will be important, as will strong
interpersonal and communication skills. The Project Manager serves as a critical project team member responsible for coordinating important
aspects of the project that will ensure its success and long-term sustainability. This role is a critical source of continuity to ensure the
successful evolution and institutionalization of the enterprise CRM.