PT Technician Hardware/Software

JOB SUMMARY
Installs and repairs personal computer hardware.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the
following (Other duties may be assigned:)

1. Install, modify, troubleshoot, and repair personal computer hardware and
   software
2. Perform routine maintenance to ensure good operating conditions
3. Communicate with users to detect possible
   problems
4. Assist in the evaluation of new equipment to be supported by the Technical Support area
5. Maintain inventory to
   ensure maintenance and repair of computers
6. Maintain up-to-date virus protection
7. Perform regular hard drive clean up and
   maintenance
8. Maintain files for software documentation
9. Research and test new software
   packages

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform the essential
duties and responsibilities listed above. The qualifications listed below are representative of the education, experience, knowledge,
skills, and/or abilities required.

EDUCATION

Associate’s degree or certification in a related field required

2
years directly related experience may be considered in lieu of required degree

EXPERIENCE

1 year recent experience in
hard/software technical support required (HCCS experience is considered on a two for one basis)

KNOWLEDGE, SKILLS AND
ABILITIES

• Demonstrated competencies in computer hardware/software installation and troubleshooting.

This job
description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees
will be required to follow any other job-related instructions and to perform any other job-related duties requested by their
supervisor.

This job description may be revised upon development of other duties and changes in
responsibilities.

The Organization
Houston Community College (HCC) is composed of 14 Centers of Excellence and
numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an
increasingly international and technological society. HCC is one of the country’s largest singly-accredited, open-admission, community
colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities.

The Team
Play
a central role at HCC as you keep our everyday operations running like clockwork. You’ll get the chance to make things happen and work
closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or
something else, you’ll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also
takes care of its people.

Location
Houston is a city with limitless possibilities:

• Fourth-largest city in the
  U.S. and home to 54 Fortune 500 companies, second only to New York City’s 55.
• Approximately 145 languages are spoken
  here.
• Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
• Houston
  is a major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo.
• The weather is great! Mild winters ensure
  that outdoor activities can be enjoyed year-round.
• World-renowned medical care. The Houston metro area has long been known for its
  first-rate health care system, with many Houston area hospitals consistently ranking among the nation’s top institutions.
• With over
  150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene.
• Houston is
  the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.

If
this sounds like the role for you and you’re ready to join an amazing team, please apply right away.

EEO Statement
Houston
Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age,
disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the
non-discrimination policies:

• Sandra B. Jacobson, J.D., M.Ed., SHRM-SCP, Interim Director of EEO and Compliance & Title IX
  Coordinator
• Office of Equal Opportunity and Title IX
• PO Box 667517
• Houston, TX
  77266
• 713.718.8271 or [email protected]

HCC values its employees
and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning
environment that encourages involvement, innovation and creativity.

Individuals with disabilities, who require special accommodations
to interview, should contact (713) 718-8565.