Department: ForHealth Consulting – Community Service – W401950
Job Type: Full-Time
Work Location: Hybrid
Salary Minimum: USD
$45,000.00/Yr.
Salary Maximum: USD $54,000.00/Yr.
POSITION
SUMMARY:
Under the general supervision of the Director, the Senior Program Coordinator provides a full range of advanced
level complex support services. This position provides oversight of all activities related to office administration and will lead small
projects or subcomponents of larger, more complex project. This position will be responsible for independent action on projects as
assigned.
ESSENTIAL FUNCTIONS:
- Coordinate and perform high level, complex, and varied administrative
tasks requiring a high degree of independent action and the setting of priorities and procedures. - Provide technical assistance and
advice to staff concerning assigned programs in order to exchange information, resolve problems and ensure compliance with established
policies, procedures and standards. - Lead small projects or subcomponents of larger, more complex projects in collaboration with the
Director or designee. - Assist in the coordination of programs to ensure effective implementation of services
- Participate in
development and implementation of project related activities for the department - Implement and manage assigned deliverables in
accordance with project objective(s). - Document and maintain current: project development reports, meeting minutes, decisions,
progress reports, schedules, budgets, cost tracking reports, and other pertinent records. - Ensure that program-related activities are
timely, successful, and if applicable, meet customer expectations - Perform preliminary data collection and analysis for review with
senior staff. - Extracts preliminary results from data analysis and presents to senior staff and project teams.
- Develop and
maintain an effective relationship with team members, senior leadership and other project stakeholders. - Update the Director or
designee on issues or challenges related to program administration in a timely manner. - Make recommendations for changes in
procedures and guidelines and formulate strategies for accomplishing program objectives. - Prepare multi-media presentations and
reports utilizing a variety of software applications. - May participate in oral and written reporting and presentations of project
findings. - Evaluate methods and procedures or develop techniques for processing work or improving the efficiency/effectiveness of the
program. - Develop and maintain personnel action forms, including oversight of all PA and payroll processing and maintaining personnel
files. - Review pertinent correspondence, communications and other background materials on a daily basis to remain current on project
and operation details. - Draft routine correspondence, meeting minutes, management reports for the Director or designee and department
staff - Maintain the confidentiality of all business documents and correspondence per UMass Chan/ForHealth Consulting policies and
HIPAA regulations - Develop and maintain time schedules for program staff, project events and office activities
- Perform other
related program duties as assigned.
REQUIRED QUALIFICATIONS:
- Bachelor’s Level Degree or equivalent
in Business Administration or related field - 3 years of office experience with progressive responsibility
- Demonstrated
project coordination skills, demonstrated experience in setting priorities, delegation of duties, and independent
decision-making - Proven experience in managing budgets, maintaining record systems, and administering management
practices - Ability to work in a team and meet performance deadlines in a dynamic environment.
- Possess the organizational,
verbal, written and interpersonal skills necessary to interact effectively with all levels of personnel - Proficient in Microsoft
Office products - Demonstrated ability to work appropriately with confidential information.
Posting
Disclaimer:
This job posting outlines the primary responsibilities and qualifications for the role but is not intended to
be an exhaustive list.
Duties and expectations may evolve in response to the needs of the department and the broader
institution.
In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive
of benefits and retirement).
At UMass Chan Medical School, final base salary offers are determined based on a combination of factors,
including your skills, education, and relevant experience.
We also consider internal equity to ensure fair and consistent compensation
across our teams.
Please note that the range provided reflects the full base salary range for this position. Offers are typically
made within the midrange to allow for future growth and development within the role.
In addition to base pay, UMass Chan offers a
comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a
401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan.
UMass Chan welcomes all qualified applicants and
complies with all state and federal anti-discrimination laws.




