Job Summary
University of Utah Health is seeking an accomplished Senior
Software Usability (UI & UX) Designer to lead the design and optimization of large-scale digital experiences across our enterprise
web ecosystem.
In this senior-level role, you’ll act as both a hands-on designer and a strategic thought partner helping shape the design
direction, usability standards, and accessibility practices across our clinical and academic websites. You will design, prototype, and test
complex user flows that support patients, providers, and staff in discovering information, scheduling care, and engaging with U of U Health
services.
You’ll serve as a subject matter expert in UX/UI design helping to mentor peers, guide best practices, and collaborate closely
with other UX designers, our developers, analysts, and product owners to deliver accessible, intuitive, and high-performing website
experiences.
Please submit a resume, portfolio, and cover letter describing how your experience and design approach align with the needs
of this senior-level role.
Why Join Us
As part of the Digital Experience team at University of Utah Health,
you’ll help define the next generation of patient, student, and provider experiences that support our mission to deliver compassionate,
accessible, and innovative care. You’ll collaborate with top designers, developers, and strategists in a hybrid environment that values
creativity, rigor, and real-world impact.
Learn more about the great benefits of working for University of Utah:
benefits.utah.edu
Responsibilities
Essential Functions:
- Lead the interaction design and
usability testing for enterprise-level web and software projects. - Translate research insights, analytics, and stakeholder goals
into actionable design elements including wireframes, prototypes, task flows, customer journeys, and design specifications. - Partner
with cross-functional teams that include developers, content strategists, and project managers to deliver designs that balance usability,
scalability, and technical feasibility. - Design and optimize conversion-oriented flows, such as provider search, appointment
scheduling, and account management. - Conduct and synthesize usability testing, heuristic evaluations, and accessibility audits,
ensuring compliance with ADA web accessibility standards. - Contribute to and evolve the University of Utah Health Design System,
ensuring visual and interaction consistency across platforms. - Develop functional design specifications and collaborate on
implementation with front-end and back-end developers. - Serve as a mentor and reviewer for other designers, supporting design
critiques, UX reviews, and cross-team knowledge sharing. - Advocate for data-driven and human-centered design, presenting design
rationales and usability findings to leadership and stakeholders. - Conduct highly complex work independently with wide latitude for
decision-making and professional judgment.
Minimum Qualifications
EQUIVALENCY STATEMENT: 1 year of
higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related
work experience).Requires a bachelor’s (or equivalency) + 8 years or a master’s (or equivalency) + 6 years of directly related work
experience.
- Demonstrated expertise in designing for web-based and responsive software interfaces.
- Proven success leading
usability design projects from concept through implementation. - Proficiency in modern design tools such as Figma, Sketch, Adobe XD,
and Miro. - Strong understanding of user research, interaction design, design systems, and accessibility standards (WCAG 2.1+).
- Experience designing within enterprise CMS or large-scale software environments (Drupal, WordPress, Sitecore, or equivalent).
- Excellent written and verbal communication skills, including the ability to present complex design concepts to technical and
non-technical stakeholders. - Strong portfolio demonstrating advanced-level design process and real-world problem-solving.
Preferences
- Bachelor’s degree in Design, Human Factors, HCI, or related field
- 8+ years of experience designing
for complex digital ecosystems in healthcare, higher education, or other regulated industries. - Demonstrated experience implementing
design systems and pattern libraries across multi-site environments. - Knowledge of A/B testing, personalization, and data-driven
optimization strategies. - Familiarity with user research tools and methods.
- Experience integrating with agile development
environments.
Special Instructions
Requisition Number: PRN44301B
Full Time or Part Time? Full
Time
Work Schedule Summary: Hybrid (1-2 in-office days/week)
Department: 01442 – Web and Interactive
Marketing
Location: Campus
Pay Rate Range: $95,000-$110,000
Close Date: 2/25/2026
Open Until Filled:
To apply, visit https://utah.peopleadmin.com/postings/196672
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