Sr Workstation Support Associate

Req Id: 2170
Campus Label:
Org Unit: IT Client
Services UNCA
Job Location: Lincoln, NE 68588
Application Review Date: 3/9/26
Open Until Filled:
Yes
Advertised Salary: Minimum of $51,300
Job Type: Full-Time
Worksite Eligibility: On-site
Benefits
Eligible: Yes

Job Summary:
This position will assist the University community and partners with exemplary
support through the utilization and promotion of industry standard tools and best practices, in a manner consistent with ITS policies and
standards. This position will participate in the utilization and deployment of new technologies, documentation of processes, tracking of
inventory, and will work with our stakeholders to provide hardware and software support as well as training for supported
technology.

This position will participate in and organize research and testing of innovative technologies, provide support for
specialized applications, servers, and equipment. Serves as a knowledgeable resource for other client services team members. They will work
closely with other specialists throughout ITS including networking, security, academic technology, and endpoint security to provide industry
standard best practices and support to university departments.

This position will uphold the ITS core principles of outstanding
collaboration and communication, a drive to succeed, a passion for higher learning, and acting with integrity.

Additional
Info

About Us:
University of Nebraska employees enjoy a flexible benefits program allowing you to customize
your benefits to suit your personal needs; paid vacation and sick leave in addition to 13 paid holidays; access to career-advancing
educational programs, including employee and dependent tuition benefit applicable at any of the NU campuses; and immediate vesting pre-tax
retirement benefits.

Required Qualifications:
Two years post-secondary coursework

3 years experience with
desktop and/or helpdesk support

Thorough knowledge and experience with Microsoft Windows and/or Apple macOS operating systems,
software application administration, and hardware

Experience with direct customer support

Equivalent combination of
education and experience, that provides the required knowledge, skills, and abilities may be considered.

Preferred
Qualifications:
Experience with technology research and development and procurement

Supervisory
experience

Experience with managing vendor interaction

Nationally recognized IT certifications

Additional
Information:
The ideal candidate is an agile professional with strong interpersonal communication skills, flexibility and
responsiveness; exhibits high ethical standards; proficient in managing time and competing priorities; responsive and committed to
supporting and motivating staff; committed to the ideals of a major public research university.

To apply, visit https://jobs.nebraska.edu/UniversityNebraskaSystem/job/Sr-Workstation-Support-Associate/2170-en_US

The University of Nebraska is an Equal Opportunity Employer, committed to preventing and eliminating discrimination against
employees and prospective employees based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity,
religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation. The University of Nebraska
does not condone or tolerate discrimination. In support of this policy, the University has implemented employment programs to recruit,
employ, and promote qualified individuals based solely on their knowledge, skills, abilities and talents. These factors, along with our
commitment to recruit, assess and select all candidates/employees using job-related criteria, ensure fairness, equal evaluation, and
treatment in our selection decisions and processes.

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