Student Accounts Coordinator

FINE Mortuary College is excited to announce the launch of a reimagined approach to financial aid and student accounts through our
Student Financial Services department. This innovative unit will centralize various aspects of a student’s financial relationship with the
College, ensuring compliance with all state and federal regulations while enhancing the overall experience for students and their
families.

Position Summary

The Student Accounts Coordinator is responsible for all student billing, payment
processing, and account reconciliation functions at FINE Mortuary College, which serves approximately 220 students. This role ensures timely
and accurate invoicing to students and external agencies, applies payments across multiple platforms, and maintains compliance with
institutional policies, federal financial aid regulations, and state/VA/DOD funding requirements. The coordinator serves as the primary
point of contact for students regarding tuition charges, balances, and payment options.

Essential Duties and
Responsibilities Billing & Invoicing

• Prepare and issue invoices to students, state governments,
  Veterans Affairs, and Department of Defense agencies.
• Administer the Quad Payment Plan, including setup, fee collection ($150), and
  installment tracking across an 8-week schedule during each 10-week term.
• Ensure accurate tuition and fee assessments based on
  enrollment, financial aid, and institutional policies.

Payment Processing & Account Management

• Process and apply payments via credit card, check, ACH, financial aid disbursements, VA benefits, DOD tuition assistance, and state
  funding.
• Monitor account balances and ensure timely posting of payments.
• Contact students with past-due balances and
  enforce applicable late fees and collection procedures.
• Perform daily, weekly, and term-based account reconciliations.

Compliance & Financial Aid Coordination

• Apply institutional and federal financial aid regulations in
  billing and payment processes.
• Collaborate with the Financial Aid Office to ensure correct application of grants, loans, VA
  benefits, and other aid.
• Maintain accurate records for internal review, audits, and accreditation purposes.

Student & Agency Communication

• Provide clear and professional communication to students about tuition charges,
  payment deadlines, and account status.
• Respond promptly to student inquiries and provide individualized account support.
• Act as the liaison with external agencies (VA, state governments, DOD) to resolve billing and reconciliation matters.

Qualifications

• Associate’s or Bachelor’s degree in Accounting, Finance, Business
  Administration, or related field, or equivalent work experience.
• Minimum 2 years of experience in student accounts, bursar, or
  accounts receivable (higher education experience preferred).
• Familiarity with financial aid regulations, VA benefits, and DOD
  tuition assistance strongly preferred.
• Strong organizational and reconciliation skills with a high level of accuracy.
• Excellent communication and customer service skills.
• Proficiency in student information systems, payment processing platforms,
  and Microsoft Office Suite (Excel required).

Core Competencies

• Integrity and adherence to
  compliance standards
• Problem-solving and decision-making ability
• Ability to manage multiple priorities in a
  deadline-driven environment
• Collaborative and student-centered approach