The Student Accounts Manager is responsible for coordinating and managing all financial
aspects of student accounts at Oakland City University. This position ensures accurate billing, collections, compliance with regulations,
and excellent customer service for students, parents, and campus partners. The Student Accounts Manager maintains confidentiality and
supports the daily operations of the Business Office.
Qualifications:
B.S. in Business preferable; high
school diploma required. Experience with computerized generated accounting procedures; skill with office equipment, must be accurate,
efficient, and capable of handling detailed work assignment, ability to get along and communicate with staff, administrators, students, and
parents.
Essential Functions:
Student Account Management
- Coordinate all financial
aspects of student accounts. - Monitor student tuition accounts for accuracy, including contracts, registration changes, and account
adjustments. - Authorize student registrations based on account status.
- Verify credit balances weekly and process refunds
within required legal timeframes. - Run monthly billing statements and mail to students.
- Ensure accuracy of the University’s
annual 1098-T reporting as instructed by the supervisor.
Collections and Loan Administration
- Coordinate
collections systems for current and delinquent account balances. - Contact students regarding past-due balances and send delinquency
notices. - Process transactions sent to collection agencies.
- Record uncollectible account balances in the University
accounting system. - Prepare monthly Perkins and Dearing cash-management journal entries.
- Report separations or adjustments to
billing agencies for Perkins and Dearing loan programs. - Prepare loan reports and accounting entries required by institutional
auditors.
Special Billing and Third-Party Accounts
- Track, collect, and invoice special billing accounts,
including: - Employer tuition assistance
- Military tuition assistance
- Vocational Rehabilitation
- Veteran’s
Affairs benefits
Business Office Operations
- Maintain organized filing systems with supporting
documentation for student accounts. - Prepare bank deposits and distribute daily accounting batches.
- Assist with balancing the
cash drawer. - Assist customers at the Business Office service window.
- Answer phones and take messages as
needed. - Distribute interoffice mail within the Business Office.
- Process additional data and perform related duties as
requested by the Chief Financial Officer. - Maintain confidentiality at all times.
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