Student Financial Services Coordinator

Responsible for providing exceptional service to students by educating them on tuition, fees, and financial aid options available to
cover program costs. Proactively works with students to ensure that they have completed documentation to secure financial aid, military
benefits, or other payment arrangements prior to each term start. Must project professionalism and strong communication skills, while
portraying a positive attitude with students and families.

JOB FUNCTIONS:

1) Advise online/graduate student
population on program costs and all financing options including Title IV, military benefits, and employer tuition reimbursement plans
available by providing accurate, consistent, and complete information.

2) Responsible for direct communication with online/graduate
students regarding the status of their student tuition, fees, financial aid, and all related expenses, as well as payment options.

3)
Serve as financial aid counselor working in PowerFaids to award student aid. In a professional and confidential manner, provide proactive
customer service to students to collect necessary documentation to secure federal financial aid, military benefits, employer tuition
reimbursement or direct pay, student payment plans, private educational loans, and scholarships.

4) Responsible for the development
and/or approval of student payment plans and/or payment plans from an employer reimbursement program. 

5) Work in Jenzabar and
PowerFaids to maintain records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as
actions taken.

6) Responds to all student communication (email/phone calls) within prescribed timelines.

7) Serve as student
liaison to student support offices such as Admissions, disability services, student success counselors, academic advisors, etc.

8)
Other duties as assigned.

EDUCATIONAL OR OTHER HIRING REQUIREMENTS FOR THE POSITION

• Bachelor’s
  degree from an accredited university or college required.
• At least one year of experience in federal financial aid in either
  advising or processing roles.

At least one year of experience working in a higher education environment required.

Newberry College does not discriminate against any person or group on the basis of age, color, disability, gender, pregnancy,
national origin, race, religion, sexual orientation, veteran status or genetic information. Newberry College is building a culturally
diverse faculty and staff committed to working in a multicultural environment and encourages applications from people from diverse
identities and backgrounds.

E-Verify:

Currently the college uses E-Verify for employment verification. E-Verify is an
internet-based system that compares information entered by an employer from a n employee’s Form I-9 (Employment Eligibility
Verification) to records available to the US Department of Homeland Security and the Social Security Administration to confirm employment
eligibility.

College Employment Policy

This job description reflects the general details considered necessary to
describe the principal functions of the job identified and shall not necessarily be construed as a detailed description of all the work
requirements that may be inherent in the job. Job descriptions do not constitute an employment agreement or contract of employment,
expressed or implied. Unless designated in writing and signed by the College President, all College employees are considered to be
“EMPLOYED AT WILL.” Newberry College reserves the right to change, alter and amend job descriptions, functions and
duties at the pleasure of the College President or Board of Trustees.