Student Financial Services Counselor

Seattle University

Student Financial Services
Counselor

FLSA Status: Nonexempt

Months Per Year: 12

Employment
Status: Full-Time

Work Model: On-site

Seattle University will be one of the most innovative and
progressive Jesuit and Catholic universities in the world, educating with excellence at the undergraduate, graduate, and professional
levels. We embrace an intersectional framework for defining diversity in its broadest sense, including differences in gender, gender
identity, race, ethnicity, generational history, culture, socioeconomic class, religion, sexual orientation, national origin, citizenship
status, political perspectives, geographic origin and physical ability. Seattle University strives to be a welcome, open and safe campus
climate for all who learn, live and work at Seattle University.

Seattle University’s Core
Competencies

Effective Team Collaboration: Works harmoniously with others towards a common goal, leveraging
individual strengths to achieve shared objectives.

Emotionally Intelligent Communication: Engages in a skillful
exchange of information, thoughts, and feelings, verbally and non-verbally.

Ethics and Integrity: Demonstrates an
unwavering commitment to honesty, professionalism, and alignment with our Jesuit mission in all actions and decisions.

Flexibility and Innovation: Embraces change, approaching problems with curiosity adaptability, and is committed to
making a positive impact.

Mindful Inclusion: Fosters mindful inclusion by consciously creating a workplace that
celebrates differences, embraces cultural humility, and empowers uniqueness.

Outcomes-Driven Orientation: Sets
clear objectives, pursues excellence, and delivers measurable outcomes while upholding Jesuit Catholic values.

Position
Description

Student Financial Services Counselors are critical team members of Student Financial Services (SFS). SFS is a
vibrant, student-focused department with 21 full-time positions and several student workers. SFS serves students and their supporters
through financial aid awarding, student account processing, work-study allocation, student loan processing, and counseling and advising on
all these matters.

The SFS Counselors are responsible for counseling students, prospective students and their families about
financial aid and student accounts; reviewing and evaluating financial aid applications; awarding financial aid; administering student
financial aid programs and processes; and analyzing and reconciling student account information.

Successful SFS Counselors possess a
balance of independence, self-initiative, analytical skills, and a welcoming, engaging, and positive attitude toward students and
colleagues.

Essential Functions:

Review and evaluate financial aid applications to determine student financial need,
accuracy of information, and eligibility for available funds. Award student financial aid according to federal and state regulations, and
Seattle University financial aid policy. Counsel and advise students and parents on financial options available. Administer one or more
federal, state, or institutional programs. Monitor and keep current on federal, state, and institutional policies and regulations. Analyze
and reconcile student accounts.

Counseling, Advising, and Processing (60%)

• Counsel and advise students and parents in
  person, by phone and via email on all aspects of financial aid eligibility, as well as student accounts and billing.
• Award and
  revise financial aid. Make independent professional judgments and adjustments to student eligibility and financial aid based on unique
  student circumstances.
• Process documents and other associated duties, including appeals, requests for additional/reduced aid,
  enrollment revisions, verification revisions, ISIR revisions, satisfactory academic progress appeals and consortium
  agreements.

Program and Process Responsibility (35%)

• Assume content specialist responsibility for assigned programs.
  Programs assigned can be but are not limited to: State financial aid programs, Veterans Benefits, athletic aid, work-study, outreach,
  scholarships, education abroad, and/or tuition remission.
• Responsible for documentation of procedures and processing.

Training and Presentations (5%)

• Attend professional training including conferences and workshops.
• Conduct
  financial aid workshops, both on and away from campus for prospective students and represent Student Financial Services and Seattle
  University at events for prospective and admitted students on and away from campus.

Marginal Job Functions:

• Proactively
  initiate training for staff members, both within SFS and across campus, about general aspects of financial aid and student account review
  and analysis as well as about updates and new requirements in assigned content specialty.
• Other duties as assigned.

Qualifications

• Bachelor’s degree plus a minimum of two years of experience working in a Financial
  Aid Office (or related area) working with city, state or federal regulations OR an equivalent combination of education and experience
  sufficient to successfully perform the essential duties of the job.
• Must possess the ability to read, interpret and understand
  federal regulations.
• Counsel individuals and their families in financial aid matters and work both independently and cooperatively
  with other staff members.
• Must have strong math skills, Desktop PC and mainframe computer experience are required.
• Must
  possess the ability to establish and maintain effective work relations with students, faculty, staff and the general public.
• Must
  possess the ability to communicate effectively orally and in writing in the English language.

Preferred Qualifications:

• Experience with Ellucian Colleague ERP
• Bilingual (Spanish preferred)

Application
Instructions

Please attach a cover letter with your resume when applying. Job postings are open until filled, unless
otherwise specified.

Compensation at a Glance

Salary Range: $52,000 – $54,000

Seattle University has
provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of
posting. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected
candidate, departmental budget availability, internal salary equity considerations, and available market information, and not based on a
candidate’s gender or any other protected status.

Your total compensation goes beyond the number on your paycheck. Seattle University
provides generous leave, health plans, and retirement contributions that add to your total compensation package.

Benefits at
a Glance

Consistent with its fundamental Jesuit values, Seattle University offers a wide range of benefits designed to
care for the whole person. Choose from three different medical plans, a dental, and vision insurance programs. Protect your income with
life, short & long-term disability coverage. Plan for your future with up to a 10% employer contribution for retirement benefits, comprised
of a 5% nonelective employer contribution and an additional dollar-for-dollar match of your voluntary contributions up to a maximum of 5%.
You may also take advantage of 100% paid tuition benefits for the employee and dependents, a subsidized transportation benefit, a wellness
program with free access to an onsite fitness facility, and a wide variety of campus events. Enjoy a generous holiday schedule, including a
paid Holiday break closure in December, vacation and paid sick leave, and paid community service leave. For more information explore the
Benefits website at: https://www.seattleu.edu/hr/benefits/

To apply, please visit: https://seattleu.csod.com/ux/ats/careersite/8/home/requisition/2949?c=seattleu

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