This position provides personalized counseling to current and prospective students and their families, ensuring financial aid packages are tailored to individual needs. The coordinator will guide students through all aspects of loan borrowing, including loan types, availability, and terms, and will support those approaching delinquency with resolution plans. The position is also responsible for managing all federal and private loan processes, maintaining compliance with federal regulations, and ensuring timely disbursement of funds. Additional responsibilities include collaborating across departments, overseeing records retention, and leading exit counseling for graduating or departing students. This is a full-time, 12 month, on-campus position. Generous benefits include health, retirement, considerable time off, and access to multiple tuition programs for employees and dependents.
Responsibilities:
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Provide counseling to current and prospective students and their families; individual counseling to assure financial aid package meets their specific situation and needs; counsel to types of loans, availability and terms; counsel students who are approaching delinquency and loan resolution plans; presentation of all federally and institutionally mandated material to students both in large group classroom settings, as well as, individual appointments
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Manage all federal direct and private loans; certify, approve, process and prepare loan revisions; counsel and communicate the timing loan disbursements to student accounts per federal regulations; track the status of all loans, adjusting as needed, and dispersing received funds; keep abreast of current of financial aid requirements
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Maintain records retention and compliance; oversee all current loan documents and their federally mandated records retention; develop, implement and evaluate all procedures for handling confidential loan documents
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Collaborate with necessary departments and business partners regarding status of student financial aid; coordinate business office to work with students to resolve delinquent accounts; manage prospective student award letters with Admissions and Athletics; work with International Office analyze costs and funding options for students traveling abroad; create, analyze and interpret financial reports as necessary; other duties as assigned
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Create, provide and present instructions for students exiting the university due to graduation, leave of absence, withdrawal or disqualification; oversee the preparation of individual loan packets for each student; sole individual responsible for providing this service to graduating students
Requirements:
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High school diploma/GED required; Bachelor’s degree preferred
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One year of related work experience
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Working knowledge of Institutional and Federal Student Aid regulations
Application Information:
Please download the application at www.iwu.edu/human-resources/job-openings/. Feel free to also include a cover letter, resume, and contact information for three professional references. Review of applicant materials will begin immediately; position is open until filled. Submit to:
Illinois Wesleyan University
Human Resources, Holmes 209
1312 N. Park Street
Bloomington, IL 61701
Phone: (309) 556-3536
Fax: (309) 556-1710
$20.16/hr (37.5 hrs/week)
The final candidate will pass a pre-employment background investigation.
An overview of IWU benefits can be found here. Illinois Wesleyan University does not sponsor work visas at the time of hire or anytime during employment for this position. All persons hired will be required to verify identity and eligibility to work in the United States and maintain work authorization throughout the employment term.
Illinois Wesleyan University is committed to recruiting, supporting, and fostering a community that values a wide range of perspectives and backgrounds among our outstanding faculty, staff, and students. We seek candidates who have a demonstrated commitment to contributing to and enhancing our community in these areas. Illinois Wesleyan University is an EEO Employer. Illinois Wesleyan University’s sexual misconduct policy may be accessed at www.iwu.edu/human-resources/SexualMisconductPolicy.html. Illinois Wesleyan University is an equal opportunity employer dedicated to promoting excellence through a variety of viewpoints.
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