Student Resource Specialist

Salary: $63,011.00 – $87,228.00 Annually

Location: Gresham Campus, OR

Job Type: Full-time

Job Number: 2025-00032

Division: Instruction

Department:
Adult Basic Skills and GED

Closing Date: Continuous

Job Summary and Responsibilities/Duties

For best consideration, please submit application materials by October 19, 2025

*This is a grant funded position with an expected end date of June 30, 2027. Continued funding is dependent upon future grant funding.*

Job Summary

Provides a broad range of services to students enrolled in Adult Basic Skills courses to support recruitment, intake and orientation, ongoing student support services, and student transition to college-level coursework and success in achieving college certificates and degrees and solidifying employment. Advises students concerning educational requirements, academic schedules, financial aid policies and procedures, career and vocational goals and assists students in removing barriers to succeed in college and/or employment. Tracks student progress in order to provide on-going support and maintain data for grant reporting. Works collaboratively with the Adult Basic Skills faculty, staff, and managers.

Essential Duties:

1. Advises and assists students in the development of meaningful education plans that are aligned to career and life goals. Assists students with the development of decision-making skills, awareness of educational resources and reinforcement of self-direction in educational planning.
2. Works collaboratively with the ABS program faculty and staff, and other college student support services to develop strategies for ensuring student success in class and to transition those who are ready for work, workforce training, or post-secondary education. Works collaboratively with other departments to facilitate and address student and program needs.
3. Facilitates new student information sessions, Student Success Seminars, program related workshops, and proctors standardized testing sessions as needed.
4. Develops, implements, and maintains retention and transition strategies for assigned programs.
5. Conducts outreach and recruitment activities for marginalized student groups.
6. Creates brochures, student guides, forms, and documents for distribution and/or presentation.
7. Provides support for students experiencing family, personal, or economic crisis which may impact school performance. Refers to and helps student connect with internal and external support services.
8. Assists department in accurately tracking and maintaining student data for grant reporting in statewide web-based data system.

Additional Duties

1. Performs all other related duties as assigned.

Minimum and Desired Qualifications

Minimum Qualifications:

• A Bachelor’s degree in education, social work, counseling, one of the social sciences, or related field.
• Three (3) years of experience working in an advising, workforce development, or social work
• Experience assessing student needs and coordinating educational and/or community-based services
• Experience working with at-risk populations and culturally diverse populations.
• Intermediate (considerable) computer skills with word processing, spreadsheet, presentation, database, and email applications, preferably within the Microsoft Office Suite.

At the college’s discretion, additional education/experience may be substituted for experience/education on a year-for-year basis.

Preferred Qualifications:

• Master’s degree in education, social work, counseling, one of the social sciences, or related field.
• Experience using standardized adult assessment systems, such as the Comprehensive Adult Student Assessment System, and web-based data systems.
• Bilingual proficiency in English and another language that meets community needs.
• Knowledge of student services functions at community college setting such as financial aid, advising, and counseling.

Additional Qualifications and/or Knowledge, Skills and Abilities (KSAs)

Knowledge, Skills and Abilities (KSAs)

• Knowledge of available college and community support services
• Excellent interpersonal skills with the ability to establish and maintain effective working relationships with students, staff, other agencies, and the general public
• Strong organizational skills and an ability to prioritize and meet deadlines while providing calm, courteous, accurate and professional service in fast-paced environment with multiple interruptions
• Ability to effectively handle multiple tasks, coordinate numerous schedules, and meet changing deadlines
• Ability to communicate effectively, both orally and in writing
• Problem solving skills

Working Conditions and Important Information

Working Conditions:

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Persons with certain disabilities may be capable of performing the essential duties of this class with or without reasonable accommodation, depending on the nature of the disability.

Work Environment: Work is performed primarily in a college learning center, classroom, lab, cubicle, or similar environment, and remotely/online from home as required by the college. Must be able to work from all MHCC campuses and locations.

Hazards: Potential interaction with anxious and/or distressed individuals.

Physical Demands: Primary functions require sufficient physical ability and mobility to work in a college learning center, classroom, lab or similar setting; dexterity of hands and fingers to operate a computer keyboard and other general office and instructional equipment and technologies; sitting or standing for extended periods of time; kneeling, bending at the waist, reaching overhead, above the shoulders and horizontally to retrieve and store files and supplies; lifting, pushing, pulling and carrying office and instructional technologies and equipment, supplies and materials weighing up to 10 pounds; hearing and speaking to exchange information in person or on the telephone; seeing to read, prepare and assure the accuracy of documents.

This is an on-site position. Any remote work requires prior approval and must comply with MHCC Remote Work policies and administrative regulations. Remote work must be within the states of Oregon or Washington.
Salary Placement
Initial salary placement will be based on years of relevant full-time equivalent experience at the sole discretion of the College, per the guidelines in the Collective Bargaining Agreement and in accordance with all applicable state and federal laws. Please include all relevant full and part-time experience (including unpaid and volunteer experience) in your application that you want the College to review towards potential placement. Hired employees will not have an opportunity to update past experience or appeal initial placement after the time of hire.