Student Services Coordinator, Multicultural Student Services
Online applications must be received before 11:59pm on:
October 19, 2025
If a date is not listed above, review the Applicant Instructions below for more details.
Available Title(s):
1481-YN_ADMINPRO – Student Services Coordinator/Advisor 1
Business Title:
Student Services Coordinator, Multicultural Student Services
Employee Type:
Admin. Professional
Position Details:
The Opportunity:
Build community and a sense of belonging within student populations by balancing the academic, cultural, and social support for students. The responsibilities of this position include the hiring, supervision, training, and assessment of student workers. Additionally, it leads the planning, facilitation, and support of designated larger events within the area. The position facilitates and coordinates area requests for visitations, tabling, and presentations. This position offers mentoring, personal guidance, and advocacy, serving as consultant to student leaders, and collaborating with a wide variety of university offices and personnel to provide students with comprehensive services to engage them in the pursuit of academic excellence. Supports learning objectives for special populations as identified by the Director.
Additional Information:
This is a full-time (100% FTE), permanent position. This position is overtime eligible.
Monthly Salary:
$4,162.25 – $4,530.49 | Commensurate with experience and qualifications
In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.
Benefits:
WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.
Required Qualifications:
- Positions require a Bachelor’s degree and two (2) years of professional work experience in student services or related education/experience. A Master’s degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year-for-year basis.
- Evidence of successful experience with programmatic organizational skills: planning, implementation, and evaluation.
- Demonstrated cross-cultural competency and commitment to developing cross-cultural competency skills; knowledge of and direct experience working with underrepresented, first generation, and/or high financial need students in a higher education setting.
- Demonstrated knowledge and understanding of student development, factors impacting the college experience for students and families from a variety of backgrounds, and effective academic and mentoring practices.
- Experience creating and conducting presentations.
- Extensive experience with Microsoft Office software.
- Evidence of ability to work collaboratively and effectively with colleagues and constituents.
- Demonstrated knowledge of and experience working with underrepresented, first generation, and/or high need college students.
- Demonstrated familiarity with adjustment, transition, persistence, achievement, and graduation issues for underrepresented student populations.
- Must have, or be able to obtain by time of hire, a valid driver’s license and meet requirements in accordance with SPPM 7.10 and departmental driving standards.
Preferred Qualifications:
- Experience counseling/advising students in a higher education environment.
- Professional experience directly related to the design, implementation, and evaluation of academic programs, mentoring, and strategic planning at college level.
- Demonstrated supervisory skills.
- Experience facilitating professional development, training, supervision, and evaluation of personnel.
- Bilingual skills: Verbal and written communication skills in English and Spanish.
- Ability to form working relationships within the office, university, and outside agencies.
- Ability and appropriate attitude to work as a member of a team.
About Department/College/Area/ Campus:
Multicultural Student Services
Area/College:
Student Affairs
Department Name:
Multicultural Student Services
Location:
Pullman, WA
Application Instructions:
Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.
1) Resume
2) Cover Letter
- External candidates, upload all documents in the “Application Document” section of your application.
- Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the “Resume/Cover Letter” section of your application.
- Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.
- Reference contact information will be requested later in the recruitment process through Workday.
Background Check:
This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.
Time Type:
Full time
Position Term:
12 Month
Washington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities.
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected].
Notice of Non-Discrimination
In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract.
Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU’s Compliance and Civil Rights, the Department of Education’s Office of Civil Rights, or both.
More information, resources, and contact information are available here: https://ccr.wsu.edu/notice-of-nondiscrimination/
To apply, visit https://wsu.wd5.myworkdayjobs.com/en-US/WSU_Jobs/job/Pullman-WA/Student-Services-Coordinator–Multicultural-Student-Services_R-14059
Washington State University is an Equal Opportunity/Affirmative Action Educator and Employer.
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