needed.
Job Description: Success Coordinator
Department: Advising & Success Pay
Classification: 100 (Minimum Salary: $45,000)
Reports To: Director of Advising & Success FLSA
Status: Non-Exempt
Job Summary: The Success Coordinator implements, facilitates, and coordinates academic
advising, academic planning, and student support services designed to promote student success, retention, and completion. This position
works collaboratively with faculty, staff, and community partners to support students through targeted interventions, career exploration,
and academic pathway planning.
Minimum Required
Education: Master’s degree in education,
counseling, or a related field
Counseling license preferred
Minimum Required
Experience:
Three years of supervisory and/or management experience
Three years of experience in financial aid, admissions, advising,
counseling, or higher education.
Core Duties and
Required Knowledge: Demonstrates
expertise in Academic Advising and Student Success Center operations, policies, and best practices.
Applies knowledge of ADA
requirements and student accommodations to ensure equitable access to services.
Utilizes career coaching techniques, retention
strategies, and student success initiatives to guide students effectively.
Leverages community resources and external partnerships
to support student referrals and holistic success.
Interprets and manages financial data and budget considerations to support
program operations.
Implements strategic and tactical planning to develop and execute student success initiatives.
Utilization of the Jenzabar system.
Advises students on academic pathways, transfer opportunities, and articulation
agreements with clarity and accuracy.
Navigates university transfer processes and career exploration platforms, including Kuder
Journey and College Central Network (CCN).
Upholds the mission, vision, and values of Hill College in all student interactions and
program initiatives.
Strategic Vision and
Program Development: Manages and maintains
student support services, including focus groups, one-on-one meetings, tutoring, academic planning, workshops, speakers, and other targeted
interventions.
Develops and maintains referral networks with community organizations and external partners to support student
success.
Participates in the investigation, development, and implementation of new services and processes in response to student
needs and trends.
Researches career patterns, occupational data, and labor market trends to support student educational planning.
Assists with the administration of career exploration platforms, including Kuder Journey and College Central Network (CCN).
Supports institutional student success, retention, and pathway initiatives.
Collaboration: Provides students
with information on degrees, certificates, programs, and course requirements.
Communicates degree plans, graduation requirements,
articulation agreements, and transfer guides.
Administers and interprets student placement, risk, and career assessments to
recommend advising strategies and interventions.
Assists the Director of Academic Advising and Student Success Center with advising
and career placement training for faculty and staff.
Works with developmental learning faculty and staff to develop and implement
student success strategies.
Serves as a resource to faculty and staff in the retention and remediation of at-risk student
populations.
Participates in internal and external events representing the college and promoting student success initiatives.
Demonstrates a commitment to maintaining a welcoming and safe environment that provides a sense of belonging for
all.
Demonstrated Attributes: Strong coaching, teaching, training, and investigative skills.
Experience
coordinating comprehensive student interventions and special programs.
Strong customer service and interpersonal skills.
Effective organizational and time-management skills.
Strong leadership, supervisory, and management skills.
Effective written, verbal, and public presentation skills.
Strong problem-solving and critical-thinking skills.
Ability to manage sensitive and confidential information with discretion.
Commitment to continuous learning and professional
development.
Commitment to the policies, procedures, values, and Code of Conduct of Hill College.
Other
Information: Some evening and weekend work required
Weekly travel to all locations
Must possess a valid Texas
driver’s license
Serves on institutional committees as directed
Security-sensitive position
Performs other duties as
assigned
Physical Requirements: Light work: exerting up to 20 pounds of force occasionally and/or a negligible
amount of force constantly to lift, carry, push, pull or otherwise move objects, including the human body. The use of arm and/or leg
controls requires exertion of force greater than that for Sedentary work.
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