System Administrator (Santa Barbara, CA)

The Systems Administrator (Sys Admin) will configure, manage, upgrade, and troubleshoot mission-critical Windows and Red Hat servers, Azure,
and AWS. The incumbent will participate in team management of the availability, stability, reliability and performance of the campus-wide
server and network infrastructure. This Sys Admin is expected to participate in IT planning, systems, and end-user support, and other campus
technology mechanisms as assigned. A strong collaborator as well as an independent contributor, the Sys Admin will communicate effectively
with teammates and demonstrate the capability to do independent research and problem-solving.

ESSENTIAL DUTIES AND
RESPONSIBILITIES, including but not limited to:

Function # 1

Systems
Administration

Frequency: D 40% of Total Time

Duties:

1. Manage and maintain all servers
   associated with the enterprise Active Directory environment as well as other Windows Servers within a virtual server
   environment
2. Manage a diverse array of Windows, Red Hat, and application servers in cloud environments
3. Perform server
   administration tasks, e.g., manage the permissions and structure of our user/group file permissions and group policies
4. Manage all
   server certificates and the permissions and structure of Fielding network shares solutions
5. Assist in the management of applications
   as necessary to support authentication and authorization
6. Assist in the management of student and employee 365
   accounts
7. Perform audits on access to ensure security levels are met
8. May be required to go on-site as
   needed

Function #2

Active Directory Management

Frequency: D 30% of total
time

Duties:

1. Manage Fielding AD and Azure AD environment, including policies, schema management, groups and
   permissions
2. Propose, implement, and maintain a robust set of security practices across all services and systems
3. Contribute
   toward the formation of AD hardening; monitor systems for risks or security breaches and continuously improve our security
   posture
4. Document and follow Change Management best practices

Function #3

Customer service,
process improvement, and automation

Frequency: D 30% of Total Time

Duties:

1. Collaborate with
   colleagues across departments to deliver excellent customer service by building relationships, answering questions, and troubleshooting and
   resolving issues
2. Resolve Help Desk Tickets in a timely manner.
3. Partner with cross-functional teams on a regular basis to
   solve problems, identify areas for improvement, and implement changes effectively
4. Maintain employee confidence by keeping
   information confidential
5. Stay up to date with current best practices by reading relevant literature and attending
   conferences/workshops
6. Work with the supervisor and assigned personnel across other University departments on special projects as
   needed

QUALIFICATIONS

To perform this job successfully, an individual must be able and willing to perform
each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree
  in an IT-related field
• At minimum 3 years’ experience in systems administration of Active Directory, Red Hat, Azure Global
  Administrator, AWS, and Windows servers on a large network; or an equivalent combination of education/experience.
• Extensive
  knowledge of Active Directory (AD):
  • Permissions, group policies and LDAP schema
  • AD Azure management
  
  

• Single Sign-On (ADFS, SAML20)
• PowerShell (to manipulate AD attributes, etc.)
• Windows systems administration
  knowledge:

1. • Installations, Upgrades, Patching, Configurations, and Troubleshooting as it pertains to both
     workstations and servers
   • Monitoring performance
   • Migration of servers to the cloud (Azure and
     AWS)
   
   

• Knowledge of AWS:

1. 1. • Create new EC2s
      • Cloning, monitoring, and
        troubleshooting
      
      
   
   

• Backups and recovery in accordance with Disaster Recovery
• Knowledge of M365 and
  Exchange administration

1. • Email setup and configuration
   • Spam and phishing configuration and
     monitoring
   
   

• Troubleshoot and trace emails
• Monitor alerts

• • MS
    Admin
  • 365
  • Exchange Online (groups, dynamic distribution lists, etc.)
  
  
• Intune and Cloud PC provisioning
  • Teams, Teams Phone, and Teams Policies
  • Licensing and assigning licenses.
  • Effective verbal and written communication
    skills
  • Proficient in learning and application of new technology and protocols
  • Ability to work effectively under pressure and
    meet deadlines
  • Ability to analyse problems, identify solutions, and take appropriate actions to resolve problems
  • Discretion
    in handling sensitive information and ability to maintain confidential information
  • Ability to handle stressful situations in a
    courteous and professional manner
  • Ability to work independently, prioritize, follow multiple projects and tasks through to
    completion, with close attention to detail while contributing to a positive team environment
  
  
• Ability to work effectively
  both as a team player and leader with individuals at all levels of the organization
• Skilled in learning and understanding university
  operations and university computer systems
• Available to work flexible daily work hours and occasional evenings and weekends when
  needed

Preferred Qualifications:

• Windows Certifications preferred
• Azure Global Administrator
  preferred
• AWS Certifications preferred
• Knowledge of Ellucian Colleague helpful
• Santa Barbara, CA area
  preferred

The hiring salary range for this position is $80,000.00 – $90,000.00. The hiring salary range above represents the
University’s good faith estimate at the time of posting