Technology Services Project & Administrative Manager

PURPOSE:

The Technology Services Project & Administrative Manager is a key member of the Information
Technology Services (ITS) team, supporting the Chief Information Officer (CIO) in both strategic and operational initiatives. This
role blends project management expertise with administrative leadership to ensure efficient daily operations, effective project
execution, and optimal resource coordination within the ITS department. The position oversees project planning and execution, manages
departmental workflows, tracks budgets, and handles requisition processes while serving as a central point for coordinating requests,
resources, and communications.

ESSENTIAL JOB FUNCTIONS:

Project Management

• Plan,
  coordinate, and monitor IT projects from initiation to completion.
• Develop project timelines, milestones, and deliverables, track
  progress and report status to stakeholders.
• Facilitate project meetings, prepare agendas, and maintain project documentation.
• Ensure projects align with institutional goals and comply with IT governance standards.

Administrative
Leadership

• Manage departmental administrative functions, including scheduling, HR coordination, and
  procurement tracking.
• Support budget tracking and financial reporting for ITS projects and operations.
• Manage
  requisition processes for technology purchases and service contracts, ensuring compliance with university policies.
• Maintain
  accurate records of departmental activities, policies, and procedures. 
• Prepare reports and presentations for CIO and
  leadership meetings.

Operational Oversight

• Coordinate daily ITS operations to ensure smooth service
  delivery.
• Monitor workload distribution and assist in resource allocation across IT teams.
• Identify process improvements
  to enhance efficiency and customer satisfaction.
• Act as liaison between ITS and other university departments for operational
  matters.

Executive Support

• Serve as a trusted assistant to the CIO for strategic initiatives and special
  projects.
• Draft communications, reports, and documentation for executive review.
• Support the CIO in managing departmental
  priorities and deadlines.

ADDITIONAL DUTIES AND RESPONSIBILITIES:

• Lead or participate in special
  projects as assigned by the CIO.
• Represent ITS in cross-departmental committees or task forces.
• Stay current with industry
  trends and recommend best practices for IT service management.
• Foster a culture of continuous improvement and customer service
  within the ITS team.

QUALIFICATIONS:

Required

• Bachelor’s degree in information
  technology, Business Administration, or a related field.
• 3–5 years of experience in IT project management or operations
  management.
• Experience with budget management and procurement processes.
• Strong organizational and multitasking
  abilities.
• Excellent communication and interpersonal skills.
• Proficiency in project management tools and Microsoft 365
  suite.
• Knowledge of IT service management principles and best practices.
• Demonstrated management experience, with the
  ability to oversee and coordinate IT units or teams.

Preferred Qualifications

• Master’s degree in a
  relevant field.
• Experience working in higher education or similar institutional environments.

Knowledge, Skills,
Abilities and Personal Characteristics

• Leadership and team coordination.
• Strategic thinking and
  problem-solving.
• Financial acumen and procurement knowledge.
• Ability to manage confidential information with
  discretion.

Certifications, Licenses, registrations

• PMP (Project Management Professional) or CAPM
  (Certified associate in project management).
• ITIL Foundation Certification.

PHYSICAL DEMANDS:

• Light sedentary office work.
• Prolonged periods of sitting at a desk and working on a computer.
• Ability to lift up
  to 25 lbs.

This job description is not intended to be a complete list of all responsibilities, duties or skills required
for the job and issubject to review and change at any time, with or without notice, in accordance with the needs of LincolnUniversity. Since
no job description can detail all the duties and responsibilities that may be required from time to timein the performance of a job, duties
and responsibilities that may be inherent in a job, reasonably required for itsperformance, or required due to the changing nature of the
job shall also be considered part of the jobholder’sresponsibility.

For more information, or to apply now, you must go to the
website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://lincolnu.aaimtrack.com/jobs/1274643-286036.html