Job Summary:
Under the supervision of the Associate Director of Telecommunications or designee, the
Telecommunications Aide is responsible for supporting and maintaining voice, video and data communication systems.
Please Note: Essex
County College does not provide visa sponsorship of any kind. Candidates must be authorized to work in the United States at the time of
application and for the duration of employment.
Compensation: This position offers a competitive hourly rate of
$20.00 per hour.
Join a collaborative, mission-driven college community dedicated to student success and academic
excellence.
Duties & Responsibilities:
1. Install, arrange, and maintain telecommunications equipment,
cabling and associated hardware.
2. Respond promptly to problems or questions regarding
telecommunications.
3. Assist in basic trouble shooting of ports and data
4. Test installed
telephone systems, troubleshoot phone equipment failures and service issues.
5. Test installed video surveillance
equipment, troubleshoot equipment failures and service issues.
6. Assists staff in the proper use of telecommunications
equipment.
7. Prepare and maintains reports of pending and completed work.
8. Perform other related
duties as required.
Minimum Experience:
1. Demonstrated experience in telecommunication equipment
repair, troubleshooting and end-user support.
2. Ability to communicate effectively, orally and in
writing.
3. Ability to work in a multi-cultural environment.
Minimum Education Requirements:
Associate’s Degree
Preferred Experience:
1. Associate’s Degree
Preferred Education
Requirements: Associate’s Degree
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