Telecommunications Technician

Work Location: Springfield Campus

Department: Networking and Telecommunications

HR
Home Department
097104 NETWORKING & TELECOMMUNICATIONS

Pay Grade: 26

Proposed
Salary: $24.00 to $26.00 per hour

Sponsorship Information

Applicants must be currently authorized to
work for ANY employer in the United States on a full-time basis. This position is not eligible for work visa
sponsorship.

Position only available to current, regular, full-time Missouri State University employees?: No,
Position is available to all applicants.

Appointment Type: Full Time
Regular

Exempt/Non-Exempt: Non-Exempt

General Function

The Telecommunications
Technician ensures high quality installation, maintenance, and operation/performance of the University’s telecommunications systems. The
Telecommunications Technician has responsibility for installing, maintaining, and servicing a variety of telephone equipment, installing
voice and data communication circuits, security cameras, panic systems, door access, and cabling. The Telecommunications Technician is
responsible for organizing and completing the technical day-to-day operations assigned through work orders and servicing trouble
calls.

Description of Primary Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Installs, moves,
repairs, and modifies telecommunications and related equipment according to job order specifications, standards, and procedures by repairing
voice and data equipment, determining cable, wire and equipment needed to accomplish the service requested, installing circuits,
cross-connects, equipment, etc, interconnecting circuits to ECS or at the vendor demarcation location, testing and verifying proper
operation of the installed circuits and/or equipment, verifying that the circuits and/or the equipment provides the service requested by the
customer, completing the work order showing the work is completed, ensuring the network documentation is updated, and interfacing with
off-campus telecommunications vendors.

2. Assumes shared responsibility for the cable plant by determining and assigning the
appropriate inside cable pairs, working in concert with other telecommunications technicians for required changes in cable pair assignments,
coordinating with cable maintenance and installation crews on locating cable, cable tray, conduits, access panels, and manholes for the
construction, adding and/or maintaining the cable plant, reviewing and verifying all completed work orders for accuracy of cable
assignments, and recording all changes to both outside and inside cable plant.

3. Maintains inventory and stock, recommends purchase
of both technical and nontechnical supplies, and takes responsibility for tools and test equipment.

4. Supports Networking and
Telecommunications by providing consultation on special telephone/data communications services and projects and assisting in ensuring the
proper allocation and retention of adequate spare and reserve capacity of network resources.

5. Develops and maintains effective
working relationships with internal and external customers.

6. Contributes to a work environment that encourages knowledge of,
respect for, and development of skills to engage with those of other cultures or backgrounds.

7. Remains current with
telecommunications industry standards and principles through regular review and study of technical journals, periodicals, and textbooks,
attending training on troubleshooting and installation policies, practices, and procedures, and attending vendor and other industry training
courses and seminars.

8. Helps to assure the overall success of Networking and Telecommunications by performing all other duties as
assigned.

Minimum Acceptable Qualifications

Education: A high school diploma or the equivalent is required;
an Associate’s degree or completion of college courses equivalent to an Associate’s degree with an emphasis in Telecommunications or
Electronics is preferred.

Experience: For those with a high school diploma or the equivalent, at least four years of experience with
either the installation or management of a large and sophisticated telecom cable plant is required. With the Associate’s degree or college
courses equivalent to an Associate’s degree with an emphasis in Telecommunications or Electronics, two years of related work experience
providing an in-depth knowledge of installation and maintenance of telecommunications equipment and inside cable plant design and
installation is required.

Certification: Certification on the installation of Category 6 UTP cabling is preferred.

Skills:
Communication system analysis, troubleshooting, and repairs skills are required. Knowledge of the theories and techniques involved in the
implementation and maintenance of private and public telecommunications networks and telecommunications equipment operation and use is
required. The ability to use and operate a personal computer, basic cable tester, and other tools and equipment used in the installation,
maintenance, and operation of telecommunications systems is required. Effective oral and written communication and interpersonal skills are
required. The ability to interact with all levels of management and co-workers is required. Must be familiar with twisted pair, fiber, and
coax installation methods and color coding conventions. Enters and retrieves data from semi-finished source documents on a personal
computer, requiring interpretation of the source documents and a basic understanding of software parameters. The ability to demonstrate
initiative and work and solve technical problems independently and as part of a team are required. The ability to handle multiple tasks
concurrently, prioritizing and accurately completing them on time in a potentially stressful environment is required.

Other:
Positions associated with this position classification may be located in facilities requiring the position to be designated “sensitive” as
defined by University policy. Positions associated with this position classification may include job duties, responsibilities, or activities
that are subject to export control regulations.

Effort: The position requires climbing ladders, lifting materials, working in
tunnels, manholes, ceilings, etc. and regular use of small hand tools and test equipment. Must be able to work in noisy switch rooms, hot,
moist, and dirty tunnels and manholes, and environments that are cold, windy, and undesirable for long-term exposure. The position requires
work in various locations, such as construction areas, labs, etc., and in close quarters in tunnels and cross connect rooms. Regular
sustained mental concentration and considerable physical effort is required. A high degree of fine finger and hand dexterity is
required.

Link to Job Description
http://www.missouristate.edu/human/jobdescriptions/21609.htm

Open Date:
09/17/2025

Special Instructions to Applicants

The First Date of Consideration is October 1, 2025. A review of
applications will continue until the position has been filled.

Equal Opportunity
Statement

Non-Discrimination Statement

Missouri State University is a community of people with
respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict non-discrimination
policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the
University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national
origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender
identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic
information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the
University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the
Education Amendments of 1972.

This policy shall not be interpreted in a manner as to violate the legal rights of religious
organizations or of military organizations associated with the Armed Forces of the United States of America.

The University maintains
a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri
State University is an Equal Opportunity employer. Inquiries concerning the complaint/grievance procedure related to discrimination on the
basis of a protected class, including sexual harassment and sexual assault, or compliance with federal and state laws and guidelines, should
be addressed to the Director, Office for Institutional Compliance, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897,
[email protected], 417-836-4252.

Background
Check Statement

Employment will require a criminal background check at University expense.

Posting
Number: 20250202FTS