Boston College Introduction
Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,654 full-time undergraduates and 5,072 graduate and professional students. Ranked 37 among national universities, Boston College has 923 full-time and 1,336 FTE faculty, 2,822 non-faculty employees, an operating budget of $1.4 billion, and an endowment in excess of $3.9 billion.
Job Description
On Call Hourly Supervisor
Basic Function and Responsibility:
This position would cover the needs of late-night
operation for basic shift running responsibilities to include customer service,
accurate food portioning, proper equipment use, food safety and sanitation and
overall policy compliance. In addition, possibly oversee a small function
during the shift. Must demonstrate hands on personnel management,
customer service, leadership, and have a strong desire for providing quality
food and beverage products to our guests in a courteous, friendly and effective
manner.
Specific Duties:
- Oversee
a dining operation for a specific shift to include high quality food
presentation, debit card systems and settlement, opening/closing shift
checklist, correct signage, equipment use and maintenance. - Provide
excellent customer service by proactively responding to inquiries and
needs of employees and customers during the shift, communicating feedback
and resolutions to the unit manager. - Supervise
all employees (benefitted, temps & students) to uphold and enforce
ServSafe standards throughout the shift. - Ensure
that BC Dining policies, procedures, and protocols are consistently
upheld. - Communicate
effectively via established protocol for certain tasks such as Kronos,
work orders, accident reports, disciplinary issues and miscellaneous shift
challenges and/or updates. - Perform
other related duties as assigned.
18 hours per week, hourly rate $26.48 to $29.00/with a late
night differential. This is a non-benefit temporary position.
Requirements
- A
Bachelor’s degree preferred, Associate’s Degree required or equivalent
combination of experience.
ServSafe
Food Safety certification required. - ServSafe
Food Safety certification required. - Five years’
supervisory experience with ability to motivate. - High
quality standards as well as exceptional knowledge of food service
procedures and practices. - Ability
to manage and work effectively with students, faculty, and staff clientele
in high volume and fast-paced environment. - Good
leadership, clear communication and human relations skills with
professional style necessary. - Must
be able to multitask, be self-motivated, highly energetic, organized, and
results-oriented. - Bi-lingual English/Spanish skills and computer
literacy helpful.
Closing Statement
Boston College conducts pre-employment background checks as part of the hiring process.
Boston College is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected category, including disability and protected veteran status. Boston College’s Notice of Nondiscrimination can be viewed at https://www.bc.edu/nondiscrimination.
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