Temporary Late Night Supervisor

Boston College Introduction

Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,654 full-time undergraduates and 5,072 graduate and professional students. Ranked 37 among national universities, Boston College has 923 full-time and 1,336 FTE faculty, 2,822 non-faculty employees, an operating budget of $1.4 billion, and an endowment in excess of $3.9 billion.

Job Description

On Call Hourly Supervisor

Basic Function and Responsibility:
This position would cover the needs of late-night operation
for basic shift running responsibilities to include customer service, accurate
food portioning, proper equipment use, food safety and sanitation and overall
policy compliance. In addition, possibly oversee a small function during the
shift. Must demonstrate hands on personnel management, customer service,
leadership, and have a strong desire for providing quality food and beverage
products to our guests in a courteous, friendly and effective manner.
Specific Duties:
Oversee a dining operation for a specific shift to include high quality food presentation, debit card systems and settlement, opening/closing shift checklist, correct signage, equipment use and maintenance.
Provide excellent customer service by proactively responding to inquiries and needs of employees and customers during the shift, communicating feedback and resolutions to the unit manager.
Supervise all employees (benefitted, temps & students) to uphold and enforce ServSafe standards throughout the shift.
Ensure that BC Dining policies, procedures, and protocols are consistently upheld.
Communicate effectively via established protocol for certain tasks such as Kronos, work orders, accident reports, disciplinary issues and miscellaneous shift challenges and/or updates.
Perform other related duties as assigned.

18 hours per week, hourly rate $26.48 to $29.00/with a late
night differential. This is a non-benefit temporary position.

Requirements

Qualifications:

A Bachelor’s
degree preferred, Associate’s Degree required or equivalent combination of
experience.
ServSafe Food Safety certification required.
ServSafe Food
Safety certification required.
Five years’
supervisory experience with ability to motivate.
High quality
standards as well as exceptional knowledge of food service procedures and
practices.
Ability to
manage and work effectively with students, faculty, and staff clientele in
high volume and fast-paced environment.
Good
leadership, clear communication and human relations skills with
professional style necessary.
Must be able to
multitask, be self-motivated, highly energetic, organized, and
results-oriented.
Bi-lingual
English/Spanish skills and computer literacy helpful.

Closing Statement

Boston College conducts pre-employment background checks as part of the hiring process.

Boston College is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected category, including disability and protected veteran status. Boston College’s Notice of Nondiscrimination can be viewed at https://www.bc.edu/nondiscrimination.