University Program Specialist

Time Limited Position:
No

Number of
Vacancies:
1

Department: Financial Aid

Posting Number: 0402540

Primary Purpose of the Organization:

The Office of
Scholarships & Financial Aid is charged with maintaining the university standard for providing outstanding student financial
aid service and choice, which without financial assistance, would not be able to attend an institution of higher learning. The Office of
Scholarships & Financial Aid strives to maximize available funds and exercise good stewardship per the United States Department of
Education. The continuous goals are to assist in the recruitment and retention of students, improve service to students, and support
long-range enrollment and campus planning goals.

Primary Purpose of the Position:

This role is
crucial in supporting our mission by advising students on financial aid options, implementing and maintaining policies and procedures, and
engaging in outreach activities to ensure students are aware of available resources. The University Program Specialist is expected to
possess high-level competencies, a thorough understanding of all Federal Title IV, state, and institutional aid programs, and student aid
eligibility and compliance.

This role involves completing federal verification, determining student aid eligibility, and
packaging students with federal, state, institutional, and private financial aid in accordance with federal and state regulations and
institutional policies. Additionally, the specialist processes appeals using professional judgment and manages one or more financial aid
programs, which include developing and maintaining policies and procedures, handling reporting and compliance, ensuring fiduciary controls,
conducting regular reconciliation, and managing student information and communications associated with these
programs.

Minimum Education and Experience Requirements:

Bachelor’s degree and one year of
experience OR equivalent combination of training and experience. All degrees must be received from appropriately accredited
institutions.

Knowledge skills and abilities:

• Knowledge of internal policy and
  procedures.
• Current knowledge of financial aid programs and regulations is required.
• Regulatory analysis and interpretation
  experience preferred.
• Experience with data processing and automated records maintenance systems preferred.
• Be self-motivated
  and able to work independently, with minimal supervision.
• Ability to remain flexible in a fast-paced work
  environment.
• Ability to identify and solve problems.
• Excellent customer service skills.
• Detail-oriented, organized,
  and strong time management skills.

Preferred Qualifications:

None.

Notice to
Applicants:

Please make sure that the work history listed on your application is identical to the work history
listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.”
Please list at least three (3)
professional references to include a current supervisor. References will only be contact if you are selected for the position and with your
permission.

Other Information:

If no applicants apply who meet the required competency level
and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies,
equity, budget, and market considerations.

EEO Statement:

This position is subject to the
successful completion of an employment background check. An employment background check includes a criminal background check, employment
verification, reference checks, license verification (if applicable), academic verification and credit history check (if
applicable).

Fayetteville State University is committed to equality of educational opportunity and employment and does not
discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual
orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively
seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Veteran’s Statement:

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected
veterans for our openings.

Quick Link:
https://jobs.uncfsu.edu/postings/27266