Description
Job Title: Grill Cook
Department: Dining Services: The Westover Room
Reports To: Shift Supervisor / Assistant Manager / Manager
Location: Lynchburg, VA
Job Type: Full-time
FLSA Status: Non-exempt
REVISION DATE: January 16, 2026
Job Purpose
Assists in daily food production and service, following established production guidelines in food preparation. Assists Supervisor as needed.
Essential Duties
- Prepare grilled food items.
- Follows recipes in preparing menu items per ticket order.
- Maintains a clean, sanitary workplace.
- Assists in stocking the sandwich table.
- Stocks drink boxes.
- When called on, operate the register according to the cashiers manual.
- Maintain customer relations with a positive and professional attitude.
- Maintain the dining room and service area in a sanitary manner.
- Keep all condiment areas stocked and cleaned.
- Performs any other related duties that may be required.
- Performs alternate work assignments in other campus departments during the summer months.
Equipment / Documents Used
- Kitchen Equipment to include, but not limited to: grill, fryers, slicer, etc.
- OSHA Regulations
- Industry Standards Manuals
- Equipment Manuals
- Dining Service Operations Manual
- VDH Health Code Regulations
- ServSafe Manual
- MSDS Regulations
- Staff Handbook of Personnel Policies and Procedures
- Menu Planning Software (e.g., NetMenu)
Minimum Experience / Requirements:
- Experience: 2+ years in a food service or hospitality role, with experience in a supervisory or leadership capacity.
- Education: A high school diploma or GED preferred.
- Skills: Organizational and time-management skills; ability to multitask and prioritize in a fast-paced environment.
- Certifications: ServSafe or equivalent food handling certification preferred.
- Interpersonal Skills: Strong communication skills with a customer service focus, capable of working well with diverse groups.
- Physical Requirements: Ability to perform duties in a fast-paced, physical environment, including standing, lifting, and walking for extended periods.
Oral & Written Requirements
- Demonstrate fundamental English-language verbal and written skills for understanding, interpreting, and completing assignments. This includes the ability to read recipes, rules/regulations, and effectively utilize the manuals listed above.
- Exhibit effective verbal communication skills to provide courteous and responsive service to students, employees, and guests.
- Possess basic mathematical skills for determining quantities and accurate record-keeping.
- Ability to provide clear verbal and written directions to employees professionally.
Working Conditions:
- This position requires the ability to stand or walk continuously, with very little sitting, and to consistently perform essential job functions.
- The standard work schedule is approximately 40 hours per week (with appropriate breaks), demanding flexibility to include nights and weekends. Overtime may be necessary due to time pressures.
- Tasks involve climbing stairs, bending, stooping, kneeling, and safely lifting approximately 40 pounds using proper lifting techniques.
- Frequent exposure to various cleaning chemicals, smoke, spices, and odors will occur.
- This position is designated as Essential Personnel as outlined in the Staff Handbook of Personnel Policies and Procedures.
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