Workforce Career Program Coordinator

Job ID: 1001792

Academic Program

Salary Range: $59,309.68 – $74,137.10

Pay Grade: 113

FLSA Status: Exempt

Salary Admin Plan: A&P (annual contract)

Veterans’ Preference Eligible: No

JOB SUMMARY

The Workforce Program Coordinator is responsible for managing the daily operations and lifecycle of workforce training programs delivered on campus, including short-term credential programs and contract training aligned to high-demand industries such as manufacturing, IT, healthcare, skilled trades, and emerging technologies.

This role works collaboratively with workforce and campus leadership to identify training needs, develop and scale programs, recruit students from the community and current student populations, and ensure high-quality execution from student onboarding/orientation through completion, assessment, and outcomes reporting. The Workforce Program Coordinator supports employer-aligned workforce strategies by coordinating program delivery that responds to industry needs and strengthens talent pipelines.

DISTINGUISHING CHARACTERISTICS

N/A.

ESSENTIAL JOB FUNCTIONS

• Plans, develops, implements and coordinates short-term and contractual programs, including seminars, conferences, and industry-based educational classes/activities.
• Assists in program planning, course selection, development and delivery;
• Works with a range of areas within the College (bookstore, business office, room reservations, etc.) in connection with course scheduling and registration;
• Works with the State Department of Education and other colleges/universities and agencies in developing programs that meet state standards and state reporting;
• Become familiar with career pathways, the current job markets and potential economic and labor market trends;
• Generate reports as needed;
• Utilize in-depth knowledge to provide innovative programming that allows students to achieve their career goals;
• Coordinates the implementation and evaluation of program goals, objectives, activities, and strategic initiatives; assesses consequences and outcomes of program initiatives.
• Develops and monitors program and/or project plans; implements and monitors compliance with approved policies, procedures, and processes.
• Requests, creates, edits, submits to marketing, and tracks the performance of all social media posts for the program; prepares marketing materials.
• Reaches out and engages with prospective students.
• Advises students, faculty, and staff on a variety of issues related to assigned academic program area; evaluates students and/or applicants to determine program progress, program adherence, and/or other related issues; and maintains related student files.
• Researches and analyzes a variety of complex data and information, including student database information; summarizes findings in reports.
• Develops and maintains internal and external relationships; participates in/on a variety of meetings, committees, task forces, and/or other related groups to communicate information regarding services, programs, areas of opportunity, and/or other information; represents assigned academic area on committees, advocacy groups, and/or other related groups.
• Meets with education partners to evaluate recruitment strategies and issues.
• May purchase course textbooks and equipment to ensure materials are ready for students and faculty on first day of class; may analyze assessments or evaluations of training.
• May coordinate instructors and presenters for training and/or conferences.
• May submit accreditation and Annual Reports to CEA to maintain accreditation if applicable.
• May prepare and conduct student events such as orientation, field trips, or graduation.
• May oversee certification process including preparation and testing.
• May track courses, students, schedules, locations, and equipment.
• Supervises staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations.
• Assists with budget preparation and administration which include submitting justifications for budget items, and monitoring program expenditures; may assess and process student refunds, transfers, and retakes.
• May oversee registration or learning management system issues.
• May oversee assigned grant.
• Assists with office related duties like answering phones or emails for assigned area.
• Performs other duties as assigned.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

Bachelor’s degree; four (4) years of related work experience in area assigned; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Preferred Experience: One (1) year in curriculum development and adult education or experience in a field related to the program in college or industry.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of:

• Supervisory principles and practices;
• Academic program requirements;
• Customer service principles;
• Program coordination principles, practices, and techniques;
• Planning principles;
• Research methods;
• Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes;
• Diverse populations and cultures; and
• Computers and related software applications.

Skills in:

• Developing and delivering presentations.
• Communicating, both verbally and in writing;
• Advising students on applicable policies and procedures;
• Providing customer service;
• Reviewing and processing paperwork, forms, and/or other related items;
• Planning, coordinating, and implementing program components and activities;
• Ensuring compliance with applicable internal and/or external program requirements;
• Using a computer and related software applications; and
• Communication, interpersonal skills as applied to interaction with assigned workers, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to give and receive work direction.

Ability to:

• Monitor and evaluate the work of assigned workers;
• Prioritize and assign work;
• Interpret academic program requirements;
• Research, analyze, and apply relevant information to the development of departmental processes and programs; and
• Maintaining confidentiality.

CERTIFICATION, LICENSE AND SPECIAL REQUIREMENTS

N/A.

PHYSICAL DEMANDS

This work typically requires the following physical activities to be performed. A complete description of the activities below is available upon request from Human Resources.

TYPE OF WORK

Work performed is primarily:

WORK ENVIRONMENT

May be required to work hours other than the regular schedule including nights, weekends, and holidays.

This position requires regular and reliable attendance and the employee¿s physical presence at the workplace.

Work is performed in a safe and secure work environment that may periodically have unpredicted requirements or demands.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions described herein. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in a job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in a job description.

St. Petersburg College has the right to revise a classification or job description at any time.