Workforce Manager- Coporate College

Salary: $59,422.00 – $64,770.00 Annually

Location: Administrative Center, MO

Job Type: Full-Time Staff

Job Number: 2025-00208

Organization: AC Workforce & Econ Devt Admin

Closing Date: 10/22/2025 11:59 PM Central

FLSA: Exempt

About MCC

Metropolitan Community College is the oldest public institution of higher learning in Kansas City, Missouri, founded in 1915 as the Kansas City Polytechnic Institute. The Junior College of Kansas City, as it was known starting in 1919, was one of the first schools in the country to award an associate degree. Today, MCC offers 125 associate degree and certificate programs.

Metropolitan Community College comprises five campuses (including MCC-Online) on the Missouri side of the Greater Kansas City area 47 major buildings and about 550 acres in all: MCC-Blue River, located in Independence, Missouri; MCC-Longview located in Lee’s Summit, Missouri, MCC-Maple Woods located in the Northland of Kansas City, Missouri; and MCC-Penn Valley, located in Midtown Kansas City, Missouri.

MCC is accredited by the Higher Learning Commission. In addition, several programs have specific accreditations as well.

***MCC does not provide employer-paid sponsorships.

Job Summary

Incumbents develop, manage and coordinate assigned programs or services as well as related budget and fiscal activities.

Specific Duties & Responsibilities:

• One (1) to Three (3) years managing operations in workforce training, continuing education, or similar
• One (1) to Two (2) years supervising staff with coaching and basic performance management
• Delivered training projects end-to-end: intake, scoping, proposals, scheduling, instructor onboarding, delivery, and closeout
• Improves processes and documents simple SOPs and checklists
• Familiar with contracts, MOUs, vendor/instructor onboarding, and basic policy thresholds

Essential Functions

• Supervises staff to include: prioritizing and assigning work; conducting performance evaluations; coordinating staff training; and implementing hiring, discipline, and termination procedures; ensures all operations are performed in accordance with applicable laws, regulations, policies, and procedures
• Plans, markets, coordinates, administers, and evaluates training and other educational programs, and assists in developing strategic approaches for programs or services; work may involve identifying program participant needs via surveys and interviews, and researching and analyzing trend and program data
• Reviews and approves budgets; work may involve monitoring expenditures, analyzing financial information, and approving purchase and other requisitions; ensures departmental staff follow appropriate financial controls, and comply with applicable guidelines, standards, and requirements
• Coordinates with State and local economic, community, governmental, business, and educational organizations, and other internal/external staff, departments, and/or agencies; and serves as a liaison, representative, and spokesperson for an assigned program(s), to communicate information, promote and deliver services, maintain business relationships, and facilitate related departmental operations
• Prepares, maintains, and reviews proposals, contracts, reports, records, and other documentation, to facilitate departmental operations, and ensure compliance with applicable laws, policies, and procedures
• Perform other duties as assigned

Qualifications, Knowledge, Skills, Abilities and Physical Requirements

Minimum Qualifications:

• Bachelor’s degree in Economics, Public Administration, Business, Industrial Management, Education or related field
• Four (4) years sales/client management or related experience

Preferred Qualifications:

• Master’s degree with related experience

Knowledge, Skills and Abilities:

• Knowledge of supervisory principles
• Knowledge of current workforce development and training needs of business and industry
• Knowledge of community and school partnership models and dynamics
• Knowledge of principles and practices of curriculum development
• Knowledge of principles and practices of instructional design and delivery
• Knowledge of principles and practices of occupational planning
• Knowledge of organizational structure and relationships in business and industry
• Knowledge of best practices, trends and emerging technologies
• Knowledge of principles and practices of budgeting and fiscal management
• Knowledge of principles and practices of program administration and management
• Knowledge of applicable federal, state and local laws, codes, regulations
• Knowledge of customer service principles
• Knowledge of modern office technology
• Skilled in supervising and evaluating staff performance
• Skilled in identifying and evaluating trends and developing, promoting and implementing responsive programs
• Skilled in developing and fostering community partnerships and agreements
• Skilled in applying curriculum development and instructional design principles
• Skilled in reading, analyzing, evaluating, interpreting, manipulating and summarizing written materials and statistical data
• Skilled in exercising and maintaining confidentiality
• Skilled in authoring and editing complex reports and documents
• Skilled in providing project/program management, organization and logistics
• Skilled in researching industry trends, solutions and best practices
• Skilled in interpreting and applying applicable laws, codes, regulations and standards
• Skilled in providing customer service
• Skilled in utilizing a computer and relevant software applications
• Skilled in utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information.

Physical Requirements
Positions in this class typically require grasping, hearing, keyboarding, reaching, repetitive motion, standing, talking, visual acuity, and walking. The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly.

Supplemental Information

EEO Statement:
Metropolitan Community College is an Equal Employment Opportunity employer that prohibits discrimination or harassment of any person based on race, color, religion, sex, sexual orientation, gender identity, age, birth, ancestry, national origin, or disability. EOE/M/F/Vets/Disabled

Accommodations:
MCC is committed to the full inclusion of all qualified individuals. As part of this commitment, MCC will ensure that persons with disabilities are provided with reasonable accommodations in all aspects of employment, including the application process. To request an accommodation and/or a copy of the Americans with Disabilities Act applicant procedures, please contact the Office of Human Resources.