Workstation Support Associate

Req Id: 2122
Campus Label:
Org Unit: IT Client
Services UNCA
Job Location: Omaha, NE 68182
Application Review Date: 2/23/26
Open Until Filled:
Yes
Advertised Salary: Minimum of $46,600
Job Type: Full-Time
Worksite Eligibility: On-site
Benefits
Eligible: Yes

Job Summary:
This position will assist the university community and partnered areas with
exemplary support through the utilization and promotion of industry standard tools and best practices, in a manner consistent with ITS
policies and standards. This position will participate in the utilization and deployment of new technologies, documentation of processes,
tracking of inventory and will work with our stakeholders to provide hardware and software support as well as training for supported
technology. They will work closely with other specialists throughout ITS including networking, security, academic technology, and endpoint
security to provide industry standard best practices and support to university departments.

This position will uphold the ITS core
principles of outstanding collaboration and communication, a drive to succeed, a passion for higher learning, and acting with
integrity.

Additional
Info

About Us:
University of Nebraska employees enjoy a flexible benefits program allowing you to customize
your benefits to suit your personal needs; paid vacation and sick leave in addition to 13 paid holidays; access to career-advancing
educational programs, including an employee and dependent tuition benefit applicable to any of the NU campuses; and immediate vesting
pre-tax retirement benefits.

Required Qualifications:
Two years post-secondary coursework

2 years experience
with desktop and/or IT helpdesk/service desk

Experience providing hardware and software support for desktops, laptops, mobile
devices, and printers

Experience with direct customer support

Knowledge and experience with Microsoft Windows and/or Apple
macOS operating systems, software application administration and hardware

Equivalent combination of education, experience, that
provides the required knowledge, skills, and abilities may be considered.

Preferred Qualifications:
Experience
with audio/visual (AV) equipment

Experience with technology research, management, procurement and deployment

Experience with
managing vendor interactions

Additional Information:
The ideal candidate is an agile professional with strong
interpersonal communication skills, flexibility and responsiveness; exhibits high ethical standards; proficient in managing time and
competing priorities; responsive and committed to supporting staff; committed to the ideals of a major public research
university.

Special Instructions:
Please note: Sponsorship will not be offered for this
position.

This position is not eligible for an alternative worksite arrangement and will be located on-site in Omaha,
NE.

To apply, visit https://jobs.nebraska.edu/UniversityNebraskaSystem/job/Workstation-Support-Associate/2122-en_US
The University of Nebraska is an Equal Opportunity Employer, committed to preventing and eliminating discrimination against
employees and prospective employees based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity,
religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation. The University of Nebraska
does not condone or tolerate discrimination. In support of this policy, the University has implemented employment programs to recruit,
employ, and promote qualified individuals based solely on their knowledge, skills, abilities and talents. These factors, along with our
commitment to recruit, assess and select all candidates/employees using job-related criteria, ensure fairness, equal evaluation, and
treatment in our selection decisions and processes.

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