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Library Services at Queen Mary has a vibrant international staff group and a rapidly evolving service base. We are working together to build a culture of diversity, service excellence and continuous improvement commensurate with the vision and long-term strategy of an ambitious and rapidly growing university which excels in teaching, learning and research, while retaining strong links to the local community in the East End of London.

We are seeking a Library Assistant in the Enquiries team within the library frontline services, who will be responsible for answering enquiries about library resources and services via various delivery methods such as email and web chat, together with other colleagues. Additionally, you would be involved in some additional services such as library membership, or customised services for staff and students with disabilities.

You would also spend part of each working day on a service point, providing drop-in help for students about library spaces, lending services and e-resources.

About You

You will be educated to A level or equivalent or be similarly qualified by experience. You will have experience of working in a library or have relevant transferable experience.

About the Post

The posts are based primarily at the Mile End Campus in London. This is a full time, permanent appointment with an expected start date in early July. The starting salary will be Grade 3, in the range of £28,208 – £34,733 per annum, inclusive of London Allowance.

The libraries are open 7 days per week and the post holder will be required to work working patterns below:

· Mon-Fri 08:00-16:00

Breaks are unpaid and are one hour on weekdays, 30 minutes at weekends.


We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.

We particularly welcome applications from people who identify as men as this group is underrepresented at this level at Queen Mary.

To arrange an informal discussion about this role, please contact Ashley Tracey at

To apply for the role, please click the ‘apply’ button.

The closing date for applications is 12th June 2022. Interviews are expected to be held shortly thereafter.

Valuing Diversity & Committed to Equality.

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