Financial Aid Counselor

Full Time Nashville, TN Posted 1 month ago Division: Business and Finance Department: Financial AidNumber of hours per week: 37.5 Months per year: Fiscal (12 months) Campus: Main Campus Position Number: 005000 Advertised Salary: $43,888-$53,188 Pay Basis: MonthlyJob Description Tennessee State University Office of Financial Aid invites applications for the position of Financial Aid Counselor. Job responsibilities: Process verification for all files of assigned students Counsel students according to alpha distribution Counsel students on all aspects of financial aid processing, awards, state grants, loans, federal work-study, institutional scholarships, lottery scholarships, etc. Assist students with the completion of FAFSA Contact students as needed to assist in obtaining data needed for processing files Reconcile over-awarded reports and resolve/adjust accounts Reconcile various reports to ensure data accuracy and quality control Ensure compliance with Federal Regulations with the assistance of reports and data analysis throughout the academic year House academic verification/confirmation for students as requested Assist with updating policies and procedures for related items Coordinate Financial Aid portion of the New Student Orientation Workshops and all other campus outreach activities Attend on and off-campus events for training as a financial aid representative Greet students, parents, and visitors and evaluate needs when assisting at the front desk including completion of forms, completion of entrance counseling, promissory notes, and the FAFSA Assist students and parents via email and telephone Respond to phone calls and email in a timely manner Assist in managing the financial aid mailbox Complete other duties as assigned Additional hours may be required during peak times Other duties as assigned Minimum Qualifications Requires Baccalaureate degree in an appropriate field of study and a minimum of one year of experience related to the above duties. Excellent oral and written communication skills, customer service and public relations skills. Knowledge of state and federal regulations. Must be able to use computer programs such as MicroSoft Word and Excel. Banner software experience highly desirable. Special Instructions to Applicants Employment is contingent upon successfully completing a criminal background check as mandated by Tennessee State University. Official transcripts for positions which require a post-secondary undergraduate degree, advanced degree and/or certification must be presented upon hire. An unofficial transcript may be attached in the “Transcript” section. You will be required to provide names and contact information for three references during your application to the posting. If you are the recommended candidate for the position, our online hiring system will automatically generate solicitation for these letters using contact information you provided.Close Date: 11/05/2025 Benefits Tennessee State University offers eligible employees a competitive benefits package that includes annual leave (vacation), sick leave, medical, dental, vision, life insurance, retirement, flexible benefits plans and more. Quick Link: https://jobs.tnstate.edu/postings/7669Minimum References Required: 2 Source ⇲ To apply, please visit the following URL: