Associate Director for Loans and Default Management

Full Time Nashville, TN Posted 1 month ago Division: Business and Finance Department: Financial AidNumber of hours per week: 37.5 Months per year: Fiscal (12 months) Campus: Main Campus Position Number: 009710 Advertised Salary: Commensurate with qualifications and experience Pay Basis: MonthlyJob Description Tennessee State University Office of Financial Aid invites applications for the position of Associate Director for Loans and Default Management. Job responsibilities: Maintains direct loans in Banner, COD, NSLDS, and ScholarNet for all federal Direct Loans and private/alternative loan funds disbursed to student accounts for Banner Financial Aid, monthly reconciliation of all loan funding, monthly reconciliation of Pell Grants, monthly reconciliation of Private Loans along with the adjustment to accounts ensuring adherence to fund awarding rules and federal and state compliance. Processes Return to Title IV, in accordance with Federal Regulations for students who stop attending or withdraw from classes or the University. Works various reports; including, reports for Direct Loans, over awards, enrollment verification, and missing information for quality control and compliance Reviews federal and state financial aid legal requirements of existing and new legal requirements of existing and new legislation and working with the AVP and Director of Financial Aid/OTS System Analyst to change or improve any existing electronic processes. Certifies and reconciles alternative/private loan application for students in ScholarNet and Banner and track and awards to ensure EFTs are fed timely to accounts. Processes institutional credit authorization for all Graduate level scholarships and Graduate Assistantships from various Graduate offices. Ensure all accounts arc adjusted according to all federal and state compliance regulations. Manages Direct Loans, including, one Direct Loan Counselor and one Financial Aid Coordinator along with various student workers. Trains staff members to ensure they are knowledgeable and up to date on Direct Loan policy and procedures, and Direct Loan operations. Cross-train with staff members to stay current on polices pertaining to all Federal funding. Counsels students and parents, as well as update student accounts. Creates and sends Direct loan notification, University Communications, and newsletter, to keep students and parents informed of Direct Loans and Financial Aid deadlines. Attends conferences and formal training to stay current on all changes in the state and federal regulations regarding financial aid processes. Serves as Point of contact for the Financial Aid call center, EDFinancial. Attends bi-weekly meetings with the Tennessee State University EDFinancial account manager. Participates in monthly meetings with Business and Finance staff related to G5 and drawdowns or returns required to remain compliant with PELL and Direct Loan funding due to fund reconciliation. Minimum Qualifications Bachelor’s degree (preferably in business, counseling, or a related field) or equivalent business experience.Financial Aid in Higher Education- 5 years or moreStrong knowledge of Microsoft products-2 years or moreBanner financial aid administrative software- 3 years or more. Special Instructions to Applicants Employment is contingent upon successfully completing a criminal background check as mandated by Tennessee State University. Official transcripts for positions which require a post-secondary undergraduate degree, advanced degree and/or certification must be presented upon hire. An unofficial transcript may be attached in the “Transcript” section. You will be required to provide names and contact information for three references during your application to the posting. If you are the recommended candidate for the position, our online hiring system will automatically generate solicitation for these letters using contact information you provided.Close Date: 11/05/2025 Benefits Tennessee State University offers eligible employees a competitive benefits package that includes annual leave (vacation), sick leave, medical, dental, vision, life insurance, retirement, flexible benefits plans and more. Quick Link: https://jobs.tnstate.edu/postings/7453Minimum References Required: 2 Source ⇲ To apply, please visit the following URL: