The Director of The Nest is responsible for overseeing all operations of UT Southern’s new campus
spirit shop. This role involves managing retail strategy and performance, vendor and community relations, and cross-functional engagement
with departments across the University. In addition to leading store operations, this position also provides consultative support for
marketing and branding needs, ensuring a consistent, high-quality visual identity across internal initiatives. The Director acts as a
central resource for branded materials, contributes to special event planning, and supports creative marketing execution aligned with
institutional goals.
Responsibilities
30%
Management
* Lead and cultivate a positive team
culture.
* Maintain an industry-leading level of customer service.
* Manage and support student workers staffing the spirit shop.
* Provide support, training, and resources to all spirit shop staff.
* Develop and sustain a robust student worker training program.
* Ensure compliance with security protocols, sales procedures, record-keeping, and other necessary operations.
* Document and update
all processes and job duties in a comprehensive operations manual.
25%
Retail Operations and Economic Performance
Focus
on retail sales, profitability, inventory management, forecasting, trend purchasing, and vendor management.
* Strive for optimal
economic performance through strategic best practices.
* Record, benchmark, and report the spirit shop’s financial performance to
division leadership and the team.
* Produce periodic financial statements and reports.
* Establish annual revenue, expense, and
capital budgets within University guidelines.
* Be available for after-hours work, including weekends, holidays, and campus events.
20%
Strategic Relations in Support of the University Mission
* Create and promote a vision statement for The Nest,
aligning staff efforts with the broader mission of the University.
* Serve as a liaison between The Nest and University departments,
fostering strategic partnerships and supporting new initiatives.
* Develop and manage relationships with the off-campus community.
*
Represent The Nest and the University in consortiums and group organizations.
* Set and pursue annual goals for the spirit shop’s
operations.
15%
* Provide consultation services and expertise for campus stakeholders in need of branding and marketing
materials.
* Manage the full creative development life-cycle for branded merchandise and related marketing collateral.
* Evaluate
and identify internal and external resources needed for project execution.
* Serve as the central source for branded materials
procurement and quality control.
* Manage vendor relationships and source new partners as needed.
* Collaborate on
department-sponsored special events or activities, offering creative and logistical support.
10%
Project Coordination &
Innovation
* Develop creative solutions that enhance the visibility and success of university initiatives.
* Act as a marketing
resource for student and departmental projects tied to The Nest.
* Recommend new merchandise lines and marketing campaigns based on
stakeholder input and market trends.
Qualifications
KSAs
* Retail management and supervisory experience,
preferably in a college bookstore.
* Merchandising, advertising, marketing, and promotion.
* Accounting principles, financial
statements, and budget preparation.
* Retail accounting systems, electronic Point-of-Sale/inventory, and e-commerce systems.
*
Quantitative analysis (operational and financial).
* Leadership and employee motivation.
* Technology management and project
management.
* Report creation and data analysis.
* Proficiency in Microsoft Excel and other Office applications.
* Lead and
collaborate effectively.
* Strong communication (oral, written, and listening).
* High organizational skills with attention to
detail.
* Excellent customer service and ability to work under pressure.
* Set priorities, make decisions, and work both independently
and as part of a team.
Preferred KSAs
* Knowledge of the college merchandise and spirit shop industry.
* Experience with
digital marketing and e-commerce initiatives.
* Experience in developing innovative programs and services.
Job
Info
- Job Identification 4608
- Job Category Retail
- Posting Date 08/28/2025, 10:46 AM
- Job
Schedule Full time - Locations 433 West Madison Str., Pulaski, TN, 38478, US








