Intake Coordinator (Open Rank)

March 13, 2026

Full Time
Aurora, CO
Posted 3 days ago

Intake Coordinator (Open Rank)

Intake Coordinator (Open Rank) – 39280 University Staff Description

University of Colorado Anschutz Medical Campus

Department: School of Medicine, Dean’s
Office

Job Title: Intake Coordinator (Open Rank)

Position #: 00845322 –
Requisition #: 39280

Job Summary:

The Intake Coordinator serves as
a key entry point to the Office for Faculty Relations’ (OFR) framework, supporting a learning-centered, trust-based approach to professional
excellence within the School of Medicine. This role ensures that faculty concerns related to professional conduct are received with care,
assessed consistently, and addressed through aligned institutional processes that emphasize accountability, humanism, and continuous
improvement.

The Intake Coordinator balances operational rigor with human-centered engagement, supporting both individual faculty
experiences and broader organizational learning. With guidance by OFR leadership and in close collaboration with campus partners, as guided
by accepted reporting procedures (e.g., Central Human Resources Employee Relations and Performance, Office of Equity, clinical affiliates
medical staff offices, including UCH, NJH, VA, DH, CHCO, and other campus offices), the role contributes to a transparent, equitable, and
systems-aligned approach to faculty professionalism that reflects collaborative responsibility across the academic community.

The
Intake Coordinator coordinates the intake, documentation, and early assessment of reports related to faculty conduct and professional
excellence within the School of Medicine. This role supports timely and compassionate engagement with reporting and impacted parties,
facilitates appropriate referrals and next steps to institutional partners, and ensures accurate, private documentation in alignment with
university policy and OFR processes.

The position plays a critical role within the School of Medicine by reinforcing trust in
institutional processes, supporting leadership decision-making, and contributing to data-informed improvement of faculty relations
systems.

At the senior level, this role will provide intake coordination completely independently.

Key
Responsibilities:

Intake Coordination & Case Management (30%)

Serve as an initial point of contact for SOM
reports related to faculty conduct and professional excellence, responding with professionalism, clarity, and empathy. Reports are received
from various clinical partners and affiliates and may touch on a wide scope of concerns that can be addressed by the OFR or successfully
referred to campus partners.
Conduct intake meetings to gather relevant information and documentation sufficient to determine
appropriate next steps.
Create, maintain, and organize accurate case files within the OFR case management
system.
Collaborate with OFR leadership to triage reports in alignment with institutional policies, faculty governance structures,
and the OFR framework.
Responsible for understanding and interpreting all relevant CU Anschutz Administrative Policy Statements
(APS) and affiliate operational processes and policies to ensure proper intake and triage.
Escalate immediate safety risks to the
appropriate campus resources.
Conduct intake meetings and gather detailed information and documentary evidence that is sufficient to
determine appropriate next steps.
Uses information gathered to inform broader organizational systems, policies, and
structures.
The Office for Faculty Relations applies a structured triage approach to assess severity, frequency, and risk, aligning
concerns with the Professional Development Conversation to the Level 1-4 framework. Matters involving safety, patient care, trainee welfare,
protected class discrimination or harassment, retaliation, or other mandatory reporting obligations are prioritized for immediate escalation
to the appropriate SOM and campus office (e.g. Graduate Medical Education, clinical affiliate patient safety office, Office of Equity,
Office of Regulatory Compliance).

Collaboration & Institutional Alignment (25%)

Partner with CU Anschutz School of
Medicine offices such as Faculty Affairs, Faculty Development, and CU Anschutz campus partners such as Employee Relations & Performance,
Office of Equity to ensure coordinated, role-appropriate responses and reports will be triaged to the most appropriate resource as
determined through the intake process.
Cultivate strong, productive working relationships with key affiliate organizations,
including UC Hospital and Children’s Hospital Colorado, to support shared problem-solving across multiple entities and support clinical,
operational, and strategic goals.
Understands the services and resources provided by CU Anschutz Centralized Services and
facilitates clear handoffs and information-sharing while maintaining appropriate privacy, discretion, and role clarity.
Support
alignment between individual cases and broader institutional systems, policies, and educational efforts that reinforce professional
excellence.
Recognize and respect the shared responsibility of faculty, departments, and leadership in upholding professional
standards.

Data Stewardship & Organizational Learning (20%)

Ensure accurate, timely, and private data entry and
documentation within OFR tracking systems.
Assist OFR leadership in identifying trends and themes to inform educational programming,
policy refinement, and preventive strategies.
Contribute to annual reports and assessments that support transparency,
accountability, and continuous improvement. Accountability and continuous improvement encompasses the process of professionalism review
(e.g., how cases are reported, evaluated, managed, and remediate), enhancing organizational culture, and system & operational changes to
minimize risk.

Committee & Program Support (15%)

Support the Professional Excellence Committee (PEC) through
preparation of materials, documentation, and follow-up actions.
Assist with coordination of meetings, note-taking, and documentation
as requested.
Compile materials related to Conduct & Values Contracts, Letters of Expectation, and related OFR
processes.
Provide operational support for OFR initiatives that promote learning, recognition, and accountability. Operational
support includes troubleshooting office and affiliate processes & systems, ensuring compliance (e.g., tracking) for reporting and addressing
professionalism concerns, monitoring KPI for office (e.g., including time to claim resolution, efficacy of intervention efforts, recurrence
rate) as well as broader outcomes (e.g., number of claims, sensitivity and specificity of reporting system) and efforts such as
collaboration with Risk/Patient Safety/Quality partners, visibility of services and processes, improving workflows related to service
delivery and quality.

Communications & Operational Support (10%)

Draft professional correspondence and materials that
reflect OFR values and institutional standards.
Coordinate communication logistics with internal partners to ensure consistency
across faculty-facing initiatives.
Provide cross-coverage support for OFR operations, including scheduling and shared inbox
management.
Support onboarding and orientation of OFR staff as directed.

Work
Location:

Onsite – this role is expected to work onsite and is located in Aurora, Colorado.

Why Join
Us:

The OFR provides leadership, consultation, and coordination to advance professional excellence, accountability,
trust, and humanism across the faculty community. Grounded in a structured framework (“PROMISE”), the office supports faculty, departments,
and institutional leaders in addressing concerns about professional conduct in a manner that is fair, consistent, and
growth-oriented.

The OFR does not function as a stand-alone investigative unit. Rather, it collaborates across institutional offices
to align policies, systems, and educational efforts that reinforce professional excellence across the missions of education, research,
clinical care, and service. Through coordinated intake processes, faculty learning initiatives, and recognition efforts, OFR strengthens a
respectful and value-aligned faculty work environment.

Why work for the University?

We have AMAZING benefits
and offer exceptional amounts of holiday, vacation, and sick leave! The University of Colorado offers an excellent benefits package,
including:

Medical: Multiple plan options
Dental: Multiple plan options
Additional Insurance: Disability, Life,
Vision
Retirement 401(a) Plan: Employer contributes 10% of your gross pay
Paid Time Off: Accruals over the
year
Vacation Days: 22/year (maximum accrual 352 hours)
Sick Days: 15/year (unlimited maximum accrual)
Holiday Days:
15/year
Tuition Benefit: Employees have access to this benefit on all CU campuses
ECO Pass: Reduced-rate RTD Bus and light
rail service

There are many additional perks & programs with the CU Advantage.

Qualifications:

Minimum Qualifications:

Intermediate Level:

Bachelor’s
degree in a related field from an accredited university.
Minimum of one (1) year of experience in case coordination, student
affairs, faculty or employee relations, investigatory support, or related work.

Senior Level:

Bachelor’s degree in a
related field from an accredited university.
Minimum of two (2) years of experience in case coordination, student affairs, faculty
or employee relations, investigatory support, or related work.
Substitution (All Levels): A combination of
education and related technical/military/paraprofessional experience may be substituted for a bachelor’s degree on a year-for-year
basis.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications (All
Levels):

Experience working in an academic medical center, healthcare system, or higher education
environment.
Experience supporting committees or shared governance structures.
Experience handling confidential information
within faculty or employee relations contexts.

Knowledge, Skills, and Abilities (All Levels):

Ability to
engage with individuals experiencing stress or navigating sensitive workplace concerns.
Ability to support complex, sensitive
matters requiring judgment and discretion.
Familiarity with faculty governance, academic culture, or faculty affairs
processes.
Familiarity with case management systems (e.g., Maxient) and data-informed reporting.
Demonstrated interest in
professional excellence, organizational culture, or faculty development.
Ability to apply sound judgment in complex, nuanced
situations.
Commitment to professional excellence, accountability, trust, and humanism as shared institutional
values.
Ability to balance consistency in process with responsiveness to individual and contextual needs.
Ability to
maintain strict confidentiality with case information.
Strong interpersonal skills and ability to engage respectfully with faculty,
staff, and leadership.
Ability to communicate clearly in writing and verbally on sensitive topics.
Capacity to remain
composed and supportive during high-stress interactions.
Strong organizational skills with attention to detail and
follow-through.
Ability to manage competing priorities in a confidential, fast-paced environment.
Proficiency with case
management systems and standard productivity platforms.

How to Apply:

For full
consideration, please submit the following document(s):

A letter of interest describing relevant job experiences as they relate to
the listed job qualifications and interest in the position
Curriculum vitae / Resume
Three to five professional references,
including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: Abigail
Lara – [email protected]

Screening of Applications Begins:

Immediately and continues until eight (8) weeks after the job is posted.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established
as:

Intermediate Level: $52,773 to $67,127
Senior Level: $57,052 to $72,570

The above salary range (or
hiring range) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.
This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on
your paycheck. The University of Colorado provides generous leave, health plans, and retirement contributions that add to your bottom
line.

Total Compensation
Calculator

Equal Employment Opportunity Statement:

CU is an Equal Opportunity Employer and complies with all
applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all
individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans
and individuals with disabilities.

ADA Statement:

The University will provide reasonable accommodations to
applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with
Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected].

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a
safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background
investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination
against the COVID-19 virus and other vaccine-preventable diseases. If you
work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz,
you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or
volunteer, respectively. In addition, if you work in certain research areas or perform certain safety-sensitive job duties, you must enroll
in the occupational health medical
surveillance program.

Application Materials Required: Cover Letter, Resume/CV, List of References Job Category
:
Business Services Primary Location
: Aurora Department: U0001 — Anschutz Med Campus or Denver – 20029 – SOM-DEAN DO
ADMINISTRATION Schedule
: Full-time Posting Date
: Mar 12, 2026 Unposting Date
: Ongoing Posting Contact Name:
Abigail Lara Posting Contact Email: [email protected] Position
Number: 00845322